Zips Car Wash

4.3
2654 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
11647 Saint Charles Rock Rd, Bridgeton, MO
63044, United States

Hours

Reviews

4.3
2,654 reviews
5 stars
1,844
4 stars
354
3 stars
159
2 stars
81
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, malfunctioning equipment, and poor customer service experiences.

Quality of Wash

Many reviews indicated that the car wash did not effectively clean vehicles, with complaints about dirt remaining after washes.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of efficiency.

Membership Concerns

Several customers expressed dissatisfaction with the membership policies and charges, feeling misled about the benefits.

Location Convenience

Customers appreciated the convenient locations and the availability of free vacuum stations.
  • MW
    Mackenzi Watson
    3 days ago
    5.0
    Best wash at all the Zips locations I have been to. I will be coming back!
  • BM
    Brittany Mueth
    3 days ago
    5.0
    They got a lot of things in the tunnel fixed recently and my car has been coming out extremely clean! Keep up the good work.
  • SS
    Shay
    5 days ago
    5.0
    The Manager Savana is top tier 10/10 recommend best customer service I’ve received at any Zips location to date
  • CS
    Crystal Soots
    Dec 28, 2025
    1.0
    Extremely slow, one car at a time, and did not clean my car well at all. Bird poop still on car, didn't rinse well at all
  • TT
    Tobias Terhaar
    Dec 15, 2025
    1.0
    Waited in line to pay for an HOUR. Once at the gate, I watched as the attendant let 7 members through. Finally he came over to help me. Then payment issue with attendants electronics and he looked at me as if I was to fix it. After recommending he try again and reboot it finally it worked. Then, after paying, I still had to wait as they let 4 more members go in front of me. I politely asked when my turn was? He responded something about “can only take two cars at a time”. Did my best not to crash out on any employees. Horrible experience. I don’t recommend you come here.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services with always-free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open every day from 7:00 AM to 7:00 PM. On holidays like December 24 and 31, it closes early at 5:00 PM, and it is closed on November 27 and December 25.