Enterprise Truck Rental

Reviews

• BE

  Bryant E

  Dec 25, 2025
  1.0
  Horrible experience! Basically, I took my business elsewhere and I have been getting railroaded by this Corporate Bully ever since. I received yet another replacement truck because every other month the trucks I had were having issues. Last vehicle had significant noticeable damage. Most noticeably was damage to the roof which my crew took pics of. Upon return, the manager came out and specifically looked for hail damage TO THE ROOF OF THE TRUCK that he claims was not there. They could not provide any pics showing that the already damaged truck DID NOT have prior hail damage. I escalated the matter to a regional manager who agreed to absolve some of the charges. Of the remaining balance due by myself, another thousand would be credited as I made a thousand dollar deposit. Manager told me he wud put in system and claims dept will reach out to arrange payment of my remaining balance ($1100). When claims reached out via email they still had the balance wrong as there was no credit for my $1k deposit. I advised and copied the regional manager on the email (who never responded). Instead of exercising due diligence and following up with leadership, they instead submitted a back door fraudulent insurance claim for more than double the amount I owed. No business ethics at all…shady to say the least. To add insult to injury, they already had claims out against the truck for previous damage that they never got repaired. Take ur business to Ryder.
• KA

  Karla Antrobus

  Nov 16, 2025
  5.0
  We wrecked our truck and need a rental. It isn’t easy to find pick up truck rentals. This facility has them. Our experience was great all through the process. The staff are all friendly, helpful and respectful. Great experience.
• GS

  Gino Sanoni

  Oct 1, 2025
  2.0
  When I first arrived, I specifically asked if the maintenance had been completed on the vehicle. I was assured that it had just been done, but less than a week later I received a phone call saying the truck needed an oil change. At that point, I had only driven about 1,000 miles. This forced us to scramble to find a mobile mechanic or plan to drive nearly an hour away to a service location. I was told it was just the system alerting them, but it created unnecessary stress and inconvenience. On top of that, I was rented a 2025 Hino 26-foot box truck, which has honestly been the most frustrating vehicle I’ve ever driven. The constant alert systems are distracting, inaccurate, and cannot be disabled—even when using the digital settings or physical buttons. The lane alert turns itself back on, and the beeping continues even when no issue is present. It’s beyond aggravating and makes for a terrible driving experience. Other brands like Freightliner, Kenworth, or Volvo don’t have these problems, and I really don’t think Enterprise should invest in trucks like this given how disruptive they are to drivers. Overall, this rental experience has been very disappointing due to both the maintenance miscommunication and the poor quality of the vehicle itself.
• EB

  Edwin Blanton

  Sep 13, 2025
  5.0
  Great service

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