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Unlike our competition, Molle Chevrolet does not add things to our vehicles that could cost you thousands of dollars in unwanted expense that raises the price of their advertised prices like S.W.A.T. (whatever that is) Tire Nitrogen , fees for emission testing, 3M Protection or any other type of "PROTECTION PACKAGES". We don't advertise our prices to get you in the door then charge you for all of this stuff when you get there. At Molle Chevrolet in Blue Springs, just fair, honest deals without the hoops to jump through like some of our competitors like to use. With Molle Chevrolet, the price you see is the price you pay!! Molle Chevrolet.....A more comfortable place to buy a car and it doesn't take ALL DAY to do it!
Customers frequently praised the sales team for being friendly, knowledgeable, and low-pressure during the car buying process.
Customer Service
Overall, customer service received high marks, with many reviews highlighting helpful staff and positive interactions.
Service Department Issues
Several customers reported dissatisfaction with the service department, citing overcharging, poor communication, and unresolved vehicle issues.
Transparency
Many customers appreciated the dealership's transparency regarding pricing, with no hidden fees or unexpected add-ons.
Mixed Repair Experiences
While some customers had positive experiences with repairs, others reported feeling scammed or receiving inadequate service.
LT
Loren Taylor
Nov 15, 2025
1.0
I went to Molle Thursday November 13th, 2025, at 2:10 p.m. and asked for an oil change. The service advisor quickly snapped, we are all booked, no oil changes today. This was the most pathetic version of, "you're not worth my time get out of here bud" that I have ever seen. Rude and offered no apology or offer to come back tomorrow.
I sent the follow message to the service manager Mike Bradley and received no reply.
I called earlier this week about scheduling an appointment for an oil change. I was specifically told by the gentleman on the phone that it was a first-come-first-serve matter.
I arrived at the service center today at 2:10 p.m. The service advisor acknowledged me and asked me what I needed. I told him I wanted an oil change. He abruptly replies, “there are no oil changes available.”
I have visited many dealerships and have never been refused an oil change. It is not like I showed up near closing time.
Whatever the reason for non-service today it did not seem right. I left this dealership and had my oil changed at Cable Dahmer Chevrolet. The oil change was a nonissue. The service underwriter was cordial and polite.
Why can’t your service department replicate the same service and treatment that I received today at another dealership?
My intent for visiting your service center was to support the dealership that I purchased my Malibu from.
Granted, an oil change is one of the more affordable service needs of customers. If you are unable to handle the minor needs of a customer, why would I return for more expensive services in the future?
Communication is important. If there is a hard cutoff for an oil change then state, the policy for everyone to know and understand.
I was both sad and disappointed when I left your service center today.
I will not be returning in the future.
MJ
Matthew Johnson
Nov 7, 2025
1.0
I have tried this dealership and each time I am waiting considerably longer than they say I will and the service manager is rude.
TH
Ted Hilton
Nov 5, 2025
5.0
Everything went great.Professional couldn't ask for a bunch of better guys to sell me a vehicle.I'll be back and pass it around
AR
A. Riggs
Oct 31, 2025
1.0
- I was charged excessively on labor, hours were doubled up for the job. (takes "x" amount to tear down the top side of the motor once) was charged for tear down twice.
- I did not ask for my cabin filter to be replaced and was not made aware they were changing it.
- I have an after market oil filter system on the truck and was asked for the filter, assuming they needed to change the oil. They did NOT, but changed my oil filter for no reason with the old oil still in pan, makes no sense and charged for labor on that.
- I had an extended warranty, but in between the service advisor and the warranty team I was stuck with $3,883.52 because they couldn't compromise on the labor charge. Extended warranty told me your dealership was charging too much on labor.
NOT HAPPY... WILL NEVER BUY ANOTHER CAR FROM MOLLE AND WILL NOT TAKE EITHER OF MY VEHICLES INTO YOUR SERVICE DEPT!
RW
R W
Oct 27, 2025
5.0
Favorite place to buy cars and get them serviced! Frank is a great car salesman, he's given us awesome deals for the vehicles we've bought there! Scott and Jonathan in service are amazing as well and always give fair price foe maintenance on our vehicles! We refuse to go anywhere else.
What types of Chevrolet vehicles does Molle Chevrolet offer?
Molle Chevrolet offers quality new and used Chevrolet vehicles with honest pricing, avoiding hidden fees and unwanted add-ons.
What are the operating hours of Molle Chevrolet?
Molle Chevrolet is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday and Saturday from 8:30 AM to 6:00 PM, and closed on Sundays.
Does Molle Chevrolet provide auto repair and maintenance services?
Yes, Molle Chevrolet offers auto repair services including oil changes and tire services.
Where is Molle Chevrolet located?
Molle Chevrolet is located at 411 NW Mock Ave, Blue Springs, MO 64014, USA.
Does Molle Chevrolet have wheelchair accessible facilities?
Yes, Molle Chevrolet has wheelchair accessible entrance, seating, and restrooms to accommodate all customers.
What payment methods are accepted at Molle Chevrolet?
Molle Chevrolet accepts paychecks, debit cards, credit cards, and mobile NFC payments.
Is parking available at Molle Chevrolet?
Yes, Molle Chevrolet offers free street and parking lot parking, but no paid parking garages or lots.
Are appointments required for auto repair services at Molle Chevrolet?
No, Molle Chevrolet does not require appointments for services, allowing for convenient walk-in visits.
What nearby dining options are available close to Molle Chevrolet?
Nearby dining options include Rancho Grande Cantina and El Tucán Authentic Mexican Cuisine, great places to visit before or after your car service.
Are there any hotels near Molle Chevrolet for customers visiting from out of town?
Yes, Days Inn is a nearby hotel where out-of-town customers can stay while visiting Molle Chevrolet.
What nearby legal services can I find around Molle Chevrolet?
Several legal service providers like Waits Family Law, Law Office of Brian D. Webb, and James A Witteman, Jr, LLC are located near Molle Chevrolet for your convenience.