Need a rental car in Blue Springs, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Blue Springs location today.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and resolve issues.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not having the reserved car upon arrival.
Cleanliness
There were complaints about the cleanliness of the vehicles, with some customers noting dirty windows and odors.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting minimal wait times for pick-up and drop-off.
Mixed Experiences
While many had positive experiences, some customers reported significant frustrations, particularly regarding vehicle availability and customer service inconsistencies.
RC
Rosa Ciocca
Dec 10, 2025
5.0
Great customer service by Collin. He worked with me on getting into my rental and returning it. Made the process super easy and I made it through the work week easily while my car was in the shop. Thank you!
ER
Elizabeth Rhoads
Dec 5, 2025
5.0
Everyone was extremely helpful and took their time to be patient with me when it came to explaining things. Thank you all and happy holidays 🙏
CB
Connie Boykin
Nov 28, 2025
5.0
Friendliness and customer service is outstanding
NK
norm klinikowski
Nov 9, 2025
5.0
Cole, Abby and the team were very friendly and helpful in acquiring a car for a week on short notice. They are very honest and trustworthy since they found snd returned some documents I left behind. Most appreciated and grateful. Thank you
MB
Michele B
Nov 8, 2025
4.0
I am disabled and reserved a luxury class Sedan several days prior to my scheduled pick up date. When I arrived at the branch all they had for me was an SUV that had not been washed. lI didn’t have time to try and find something else because I had an appointment to get to. It was a 4-hour drive to get to my appointment and I had to stop just to clean the windshield. Turned out the windshield wipers were in dire need of replacement. When I returned the rental I was greeted with a smile by Cole, the assistant branch manager. He asked if everything went well with the rental. I explained that aside from difficulties getting in and out along with the wipers not working it was fine, just not the luxury I reserved. Cole was very kind, understanding, and apologetic. didn’t expect him to do anything and I certainly wasn’t asking for anything but this man went above and beyond to make it right. That type of customer service is worth a million bucks as far as I’m concerned. Cole was professional, kind, very understanding, and took initiative to correct a wrong. He’s a true asset to this branch.