Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Belton.
Customers reported inconsistent wait times, with some experiencing long delays for oil changes, while others praised the quick service.
Staff Professionalism
Feedback highlighted both positive and negative experiences with staff professionalism, with some customers praising friendly and knowledgeable employees, while others reported rude or unhelpful interactions.
Quality of Work
Several reviews mentioned issues with the quality of service, including improper oil changes and failure to check other fluids, leading to customer dissatisfaction.
Pricing Concerns
Many customers expressed frustration over high prices for services, particularly for oil changes and additional services that were perceived as overpriced.
Management Issues
There were multiple complaints regarding management's handling of customer service issues, including lack of accountability and poor communication.
MR
MJ'S ALL IN ONE JUNK REMOVAL
4 days ago
1.0
I do not recommend anyone bring their business here. The techs are careless and uninformed. And if they are to cause a problem they do not take responsibility i brought in a 2014 ford escape which i normally do my own oil changes on but I was going out of town a did not have time to do it. So I brought it to them for just an oil change and they took it upon themselves to check my air filter. No harm its alright but I told them I was not interested so they went to put the cover back on and I watched them take an impact to the plastic threads and stripped it out completely. When I brought it up to them, they had just said "it was already like that" which it was not.. so now I get to spend my money to fix something they messed up and refused to take responsibility for 0/10 on customer service if i could do 0 starts on this rating if i could. I will never be returning to valvoline for any reason.
RP
Rob Pietsch
5 days ago
2.0
I just relocated from FL to MO and stopped here for oil change now that living in the area. They don’t have similar products as I’d previously been using. And they don’t accept the AARP or Amazon employee discounts. That’s $15 or 15% depending on which is applied.
Disappointing.
And they keep sending promotional coupons via email that are good for only 1 week after receipt.
Given there are 4 other quick change oil places within 1.5 miles of this location, they need to get a heck of a lot more competitive on pricing.
EJ
Elle J
Nov 14, 2025
1.0
Waste of my time! I called ahead to make sure they did tire rotations, told the guy that came out when i pulled up that’s what i needed and after waiting an hour and a half, i pull into the bay only to be told they don’t have enough staff to do it. If someone had told me ahead of waiting all that time, I would have gone somewhere else. A discount on an oil change doesn’t make up for how frustrating of an experience that was. I’ll be sure to avoid Valvoline places in the future.
DC
David Crawford
Nov 9, 2025
1.0
We have been going here for oil changes with our two vehicles for the past 6 yrs. No real issues until the last visit for my wife's Sedona. Her oil change was done in med September; just before a trip to South West Oklahoma. Today I wanted to check the battery terminals for corrosion. While checking that, I discovered that the engine air filter box was left wide open. The last person to be in there were the employees of Belton Vavloline. Now I know why my engine didn't sound and perform correctly. I will not longer go here for service. Totally unacceptable.
HB
Hannah Burks
Nov 5, 2025
4.0
I enjoyed my experience at Valvoline in Belton, MO. The staff communicated well and was very quick and efficient. My only complaint is that Valvoline services as SO expensive. For example, it is an extra $30 to add a tire rotation. If I went to a local shop, this service would have been included in the cost of my oil change, for very little to no extra charge. With that being said, unless something changes, Valvoline is just best for me to visit if I'm in a time crunch.