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As a premier Missouri Chrysler, Dodge, Jeep, and Ram dealer, we have a huge selection of new and used vehicles from which to choose. Molle Chrysler Dodge Jeep Ram online and offline customers enjoy vehicle specials every day. We offer Chrysler, Dodge, Jeep, and Ram service & parts, an online inventory, and outstanding financing options, making Molle Chrysler Dodge Jeep Ram a preferred dealer serving the Belton, Kansas City, Harrisonville, Raymore, and Lees Summit areas. Ready to set up a test drive? Visit our Belton Chrysler, Dodge, Jeep, Ram dealership in Belton, MO today!
Mixed reviews on customer service; some praised individual staff members while others reported poor communication and unprofessional behavior.
Sales Experience
Many customers had positive experiences with sales staff, highlighting transparency and helpfulness during the car buying process.
Service Department
Numerous complaints about the service department, including long wait times, unresolved issues, and perceived predatory practices.
Pricing Issues
Customers expressed frustration over high service costs and unexpected fees, particularly regarding oil changes and repairs.
Follow-Up and Communication
Several reviews noted a lack of follow-up and communication from the dealership, especially concerning warranty claims and service appointments.
JH
Justin Hicks
Oct 11, 2025
1.0
Been going here for a year getting oil changes when it was Max Dodge. One time as Mollie and I will never be back. They tripled the price on oil changes. $200!!!! Ridiculous. I will be finding someone else.
JC
Jenny Crain
Sep 22, 2025
5.0
Mark "Dodge Dude KC" is awesome! Got me a great deal on my Jeep. Even walked me through everything afterwards and helped me put my top back. It was the easiest car purchase I have ever made. I definitely recommend going to this guy for your next ride especially if it's a Jeep.
SJ
Sherry Jackson
Sep 10, 2025
5.0
I had a good experience at this dealership. I thought I had saw a car that was listed for $9,000. That was not the case. I was assisted by Kade, he was great. Kade introduced himself he asked if I was looking for something in particular. He walked the lot with me, checked his records and we also discussed the possibility of me looking for cash cars in the future . No pressure, seem to be a nice honest guy. I would definitely consider going back and looking at cars in the near future.
KH
kevin harczak
Aug 30, 2025
1.0
I had my vehicle serviced by this location 3 times and have had an issue every time. It started out with small things. Then it became crystal clear they are just looking to take your money even if its by robbing you. First time I took it to them it was for wiring work. Request was to get the wiring harness assembly replaced they were unable/unwilling to do that and chose to charge me 5k to splice wires instead which didn't fix everything I wanted or needed. The second time I took it to them was for brakes which went fine until I went to pick it up. I live 30 mins away about 20 mins out I recieved a call from them to let me know my truck was ready for pick up. I arrive 15 mins after I got off the phone with them at about 440 and no one was at the service department because they had all left for the day on a friday. The last time I brought it to them I asked them to check 4 things out tensioner pulley for belt, a faulty air bag code, suspension problem and the air problem that should have been fixed the first time I brought it to them. When I dropped it off I apologized for being late because we had trouble getting the vehicle started and I let them know they would need to jump it. They get back to me later than they scheduled to let me know they would not touch the vehicle until I paid them for a battery $450. Im capable of doing a battery on my own and not understanding their reasoning of they can't jump start the vehicle to diag anything because of the codes the battery sends in the system. What does the battery have to do with suspension? Oh right nothing, this is when their predatory practices hit me and I decide im done using them. I picked the vehicle up from them with out approving anything including a diagnoses on a battery I was already aware of being bad which they wanted $190 for the 5 mins or less it takes to check the battery. I bring up my concerns about paying at all and according to Mike Jones they couldn't wave fees for doing no work they could only split what they wanted to steal from me. Since im late to pick up my kid at this point im done waisting my time playing their game. Reluctantly I let them get through their script of welcome now pull your pants down and bend over since we know something you dont which costs me $90, my daily driver being detained for a week and a business relationship I thought was at least decent. Avoid any dealership for service but this place really will charge you for nothing and expect you to be fine with handing your hard earned money over no problems. Mike you already had a chance to work this with me and decided to play a game instead of do your job well. When I saw the comment about reaching out if im not satisfied and theres no POC for you its clear you dont actually want to know about any experience. I personally dont understand how the service could be this bad when I started off thinking the worst thing about this place was how they couldn't meet any of the deadlines they had set for themselves. I really didn't want it to come to me writing this review and would have been willing to reach out if I believed you'd be willing to work with me Mike. However, since you would rather play customers need to fight for every penny I'd rather just do this and be done with this place.
JM
Jasmine Mitchell
Aug 28, 2025
5.0
Transparency, persistence, & hospitality is what I valued most when doing business with Mark Richardson. I appreciate you being a stepping stone for me within my new chapter.
P.S.
I like the aromatherapy lotion ya keep on the desk, it’s a nice touch after using sanitizer 😂