Need a rental car in Ballwin, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Des Peres location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Alex and Lauren going above and beyond.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, leading to dissatisfaction.
Rental Process
The rental process was generally described as easy and efficient, with many customers appreciating the seamless experience and quick service.
Management Issues
Some reviews pointed out unprofessional behavior from management, particularly regarding customer complaints and service failures.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews indicating significant issues that affected overall satisfaction.
MD
Mark Dunlop
Dec 17, 2025
5.0
Top-tier service! Managers Alexander Boedeker and Lucas Jones run a fantastic operation. The entire staff is professional, follows the company mission of putting the customer first, and ensures the cars are in great condition. Highly recommend this location for their leadership and great team!
NN
Nelu Nedelea
Nov 21, 2025
5.0
I’ve always had a great experience renting from this Entreprise location. Alex and the team are phenomenal. Highly recommend!
JH
Jason Hurt
Nov 9, 2025
5.0
Great staff, very helpful and personable.
AT
Andrew Tveitnes
Oct 30, 2025
5.0
This is now my go-to location. Alex is excellent! He's very informative of their inventory and accommodating. I've been in a bind needing a car on short notice and he saved the day. There is ample parking in the gated lot, the hours at this location are convenient, and the cars are always clean. Alex's team is incredibly friendly as well. I really appreciate working with such a caring and professional team.
LJ
lakeisha johnson
Oct 24, 2025
5.0
The process was seamless, great group of people. Karson was absolutely wonderful and was there every step of the way, from being able to upgrade me to a comparable car to helping me get my belongings out of my truck back into my car. The customer service was phenomenal.