Enterprise Rent-A-Car

4.3
272 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

13750 Manchester Rd, Ballwin, MO
63011, United States
(636) 227-5856
https://www.enterprise.com/en/car-rental/locations/us/mo/des-peres-0105.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ballwin, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Des Peres location today.

Location

Enterprise Rent-A-Car
13750 Manchester Rd, Ballwin, MO
63011, United States

Hours

Reviews

4.3
272 reviews
5 stars
200
4 stars
25
3 stars
9
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Alex and Lauren going above and beyond.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, leading to dissatisfaction.

Rental Process

The rental process was generally described as easy and efficient, with many customers appreciating the seamless experience and quick service.

Management Issues

Some reviews pointed out unprofessional behavior from management, particularly regarding customer complaints and service failures.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews indicating significant issues that affected overall satisfaction.
  • MD
    Mark Dunlop
    Dec 17, 2025
    5.0
    Top-tier service! Managers Alexander Boedeker and Lucas Jones run a fantastic operation. The entire staff is professional, follows the company mission of putting the customer first, and ensures the cars are in great condition. Highly recommend this location for their leadership and great team!
  • NN
    Nelu Nedelea
    Nov 21, 2025
    5.0
    I’ve always had a great experience renting from this Entreprise location. Alex and the team are phenomenal. Highly recommend!
  • JH
    Jason Hurt
    Nov 9, 2025
    5.0
    Great staff, very helpful and personable.
  • AT
    Andrew Tveitnes
    Oct 30, 2025
    5.0
    This is now my go-to location. Alex is excellent! He's very informative of their inventory and accommodating. I've been in a bind needing a car on short notice and he saved the day. There is ample parking in the gated lot, the hours at this location are convenient, and the cars are always clean. Alex's team is incredibly friendly as well. I really appreciate working with such a caring and professional team.
  • LJ
    lakeisha johnson
    Oct 24, 2025
    5.0
    The process was seamless, great group of people. Karson was absolutely wonderful and was there every step of the way, from being able to upgrade me to a comparable car to helping me get my belongings out of my truck back into my car. The customer service was phenomenal.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ballwin, MO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

Where is Enterprise Rent-A-Car in Ballwin located?

Enterprise Rent-A-Car is located at 13750 Manchester Rd, Ballwin, MO 63011.