Dobbs Tire & Auto Centers

4.5
819 reviews

About

Tire Shop

Location

Dobbs Tire & Auto Centers
1116 SULPHER SPRINGS, BALLWIN, MO
63021, United States

Hours

Reviews

4.5
819 reviews
5 stars
663
4 stars
61
3 stars
17
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised the staff for being friendly and helpful, while others reported feeling rushed or ignored.

Pricing Transparency

Concerns about pricing practices; several customers felt pressured into unnecessary services or experienced unexpected charges.

Service Efficiency

Many customers appreciated the quick service and timely completion of repairs, though some reported delays and mismanagement.

Trust Issues

A number of reviews expressed distrust in the business due to perceived upselling tactics and inconsistent service quality.
  • BE
    Bruh Got Game Ent.
    Dec 22, 2025
    1.0
    I went to this Dobbs to get a simple tire patch because there was a nail in it. They told my wife they couldn’t patch the tire because the nail was outside the tread area, which was fine, but then they pressured her into agreeing to replace both back tires—even though the car only has 5,000 miles on it. They initially tried to charge $550, then dropped it to $365 after some back-and-forth. The whole situation felt shady, and they couldn’t give a clear reason for replacing the second tire. It’s frustrating to feel rushed into a costly decision without proper explanation, especially when the tire was still almost new. I don’t trust this place and won’t be coming back.
  • NB
    Nathan Bruns
    Oct 30, 2025
    5.0
    I just moved to the area and needed a new mechanic. This Dobbs has been fantastic to work with! They have the best customer service and were able to get my car in quickly. I will definitely be returning for all future services.
  • DT
    Denise Travis
    Oct 28, 2025
    3.0
    The only problem I felt they failed was great customer service. Going an extra step to assist removing and replacing the tire in the car. I'm older and strength I dont have. I mentioned it to the counter guy for assist but was ignored. Maybe his next opportunity he can be more of a gentleman and help an elder out.
  • EO
    E O
    Oct 27, 2025
    1.0
    Typical ripoff repair scenario. Came in for a state inspection and emission because they had a conveneint time that my normal mechanic couldn't get to. Pretty standard process. They took over an hour and a half to complete the safety inspection and were very very thorough. Too thorough. They were looking for something, anything that would cause a fail so that they could charge to fix it. I understand an unsafe car is dangerous, but if you give any newly certified mechanic and hour and a half digging all over your car, lifted, with the tires off they will find something that needs to be repaired, fail the inspection and try to charge you for the repair. Think about it. I paid $36 for an inspection but they can't recoup that $36 to have their mechanic inspect the vehicle for an hour and a half. So in order to recoup the cost they least need to find some damages to the vehicle to cover the hour and a half rate for their mechanic. It's a business I understand and they will disguise the requested repair for the sake of road safety. But that's a scam. Now I know why they call this place "Dobbs/Robs" for a reason.
  • LC
    Lauren Crider
    Oct 21, 2025
    5.0
    I noticed shreds of metal sticking out of my tire and immediately drove to Dobbs. They were so nice even though I did not have an appointment. Also the last people to do my tires, messed up the lug nuts, the men at Dobbs spent a lot of time and effort trying to get them off! Thank you!!!!

Frequently Asked Questions About Dobbs Tire & Auto Centers

What are the operating hours of Dobbs Tire & Auto Centers in Ballwin, MO?

Dobbs Tire & Auto Centers in Ballwin is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and is closed on Sundays.

Where is Dobbs Tire & Auto Centers located in Ballwin?

Dobbs Tire & Auto Centers is located at 1116 Sulphur Spring Road, Ballwin, MO 63021, USA.