I had an exceptional experience when I went there earlier this year. Raven was very helpful and knowledgeable, Dean was great to work with and did a beautiful job! Highly recommend!
CC
Cody Chamberlain
Apr 9, 2025
5.0
Friendly folks, good communication, great work - even saved me a few bucks. Solid people, highly recommend.
CM
Cristina Maldonado
Apr 18, 2024
5.0
Thank you for making my HRV look like brand new again! :) I am so impressed with the quality of repair. Very friendly staff and honest service. I would highly recommend HEI!
JK
Joe Konietzko
Aug 18, 2023
5.0
HEI does a great job. They even fixed my front tab under my light in the front a piece that was pushed out a little. Highly recommend.
AG
Alexander Gold
Mar 23, 2023
5.0
Friendly staff, and easy process, long wait time but that's not the fault of the business in my opinion. You can know it'll be done correctly here.
Frequently Asked Questions About HEI Collision Center
What types of vehicles do you service?
At HEI Collision Center, we service a variety of vehicles, including cars, trucks, SUVs, and vans. Our expert technicians are trained to handle both domestic and foreign models, offering top-quality repairs for customers in Waconia and the surrounding areas.
Do you offer free estimates?
Yes, we provide free estimates for all repair services. Our team will thoroughly assess your vehicle’s damage and give you a clear, detailed estimate of the repairs needed and the associated costs.
How long will my repair take?
Repair times depend on the extent of the damage and the specific work required. After evaluating your vehicle, we’ll provide an estimated completion timeline. We prioritize efficiency while ensuring every repair meets our high standards of quality.
Do you work with insurance companies?
Absolutely! We work with all major insurance providers. Our team is experienced in managing insurance claims and will coordinate directly with your insurer to make the repair process as seamless as possible for you.
Are your repairs guaranteed?
Yes, we guarantee our work. Every repair performed at HEI Collision Center comes with a warranty. We’ll discuss the specific warranty terms with you once your repairs are complete, giving you confidence in our craftsmanship.
What types of vehicles does HEI Collision Center service?
HEI Collision Center services cars, trucks, SUVs, and vans, including both domestic and foreign models.
Does HEI Collision Center provide free repair estimates?
Yes, HEI Collision Center offers free estimates by thoroughly assessing your vehicle's damage and providing a detailed cost breakdown.
How long will my vehicle repair take at HEI Collision Center?
Repair time depends on the damage extent and work required; HEI Collision Center provides an estimated completion timeline after evaluation.
Does HEI Collision Center work with insurance companies?
Yes, HEI Collision Center works with all major insurance providers and coordinates directly with insurers for a seamless repair process.
Are repairs at HEI Collision Center guaranteed?
Repairs at HEI Collision Center come with a warranty, ensuring confidence in the quality of their workmanship.
What are the business hours for HEI Collision Center?
HEI Collision Center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does HEI Collision Center accept walk-ins or require appointments?
HEI Collision Center accepts walk-ins and does not require appointments for service.
What payment options does HEI Collision Center accept?
HEI Collision Center accepts payments via American Express, Visa, MasterCard, Discover, PayPal, Apple Pay, Android Pay, Samsung Pay, cash, check, and Zelle.
What nearby places can customers visit before or after their service at HEI Collision Center?
Customers can visit nearby spots like The Main Scoop for ice cream and smoothies, Iron Tap for a beer or meal, or Bakery on Main for coffee and baked goods.
Are there convenient nearby automotive-related businesses customers might find helpful?
Yes, nearby automotive services include Waco Repair for oil changes and repairs, and Lakeview Automotive for tire services and parts.
How can the nearby Waconia Deputy Registrar help customers visiting HEI Collision Center?
The Waconia Deputy Registrar offers DMV services which can be useful for vehicle registration and title needs related to collision repairs.