Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to explain services and options without pressure.
Service Quality
The service department received high marks for thoroughness, transparency, and effective communication, with many customers appreciating the video diagnostics and quick turnaround times.
Sales Experience
The car buying process was described as smooth and hassle-free, with multiple reviews noting the low-pressure sales approach and helpfulness of the sales team.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their experiences, recommending Eich Mazda for both service and vehicle purchases.