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Car-X Tire & Auto-closed

4.3
(246 reviews)

Business Details

1101 Hwy 10 NE, Spring Lake Park, MN
55432, United States
(763) 230-7600

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceTransmission ShopCar-X
Car-X Tire & Auto in Spring Lake Park, MN is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto-closed
1101 Hwy 10 NE, Spring Lake Park, MN
55432, United States

Hours

Reviews

4.3
246 reviews
5 stars
171
4 stars
30
3 stars
14
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the friendly and helpful staff, while others criticized the lack of knowledge and professionalism among technicians.

Communication

Several reviews highlighted issues with communication regarding service details, pricing, and appointment confirmations, leading to customer frustration.

Pricing Concerns

There were multiple complaints about perceived overcharging and unexpected fees, with some customers feeling taken advantage of.

Management Issues

Reviews indicated a lack of effective management and staffing problems, which contributed to poor service experiences.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with the service they received, particularly praising specific staff members for their helpfulness and integrity.
  • JK
    Jake Knudson
    Mar 6, 2024
    1.0
    The place is an absolute joke, I got there after ordering tires from Amazon, I actually arrived earlier than my appointment time, I was getting ready to pay when all of sudden they decided to tell me I had to pay an extra $30+ for a rubber garment to be replaced. I then asked where this was stated that there was going to be extra charges. The manager then said he’s not responsible for what Amazon states or doesn’t state. So I said “This is what mechanics do, they try to up-charge for things that aren’t necessary.” He then said “If you’re going to insult me, you can just take your tires and leave.” So I asked “How am I insulting you?” He said “You said mechanics and I’m a mechanic.” So I said “this is how it’s going to be, you’re not going to try to help me out on this charge that wasn’t stated when I bought the tires?” He said “I have a job to do, so you can take the tires and go somewhere else if you want.” So I took my tires and will take my business elsewhere. I was already planning on paying $50 for the install but he was trying to force me to pay for something I know I don’t need + additional labor when he’s already installing the tires! Spare yourself the headache and avoid this place!!
  • CH
    Catherine Hunt
    Aug 29, 2021
    3.0
    This Car-X is a joke compared to the way it was run in the past. Of course, they are under-staffed but even so, the place is run like by inexperienced workers.
  • KF
    Katelyn Flakne
    Feb 18, 2019
    5.0
    Car-X consistently provides great service! They know who I am when I walk through the door and they are always willing to do the extra mile. I’ve moved to the other side of the cities and I always drive out of my way to bring my car here. I highly recommend them!
  • HV
    Helen Vogl
    Nov 9, 2018
    5.0
    Excellent work and excellent customer service. After being surprised by a continual loud noise while driving today, I brought it in and they had it up on the lift within 5 minutes. There were 6 people in the lobby and we were talking about what a great place this is. At the mechanics! Seriously. Highly recommend.

Frequently Asked Questions About Car-X Tire & Auto-closed

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.

Brand Certified Facts from Car-X Tire & Auto-closed

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