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Enterprise Rent-A-Car

4.2
(242 reviews)

Business Details

1107 1st Ave E, Shakopee, MN
55379, United States
(952) 403-1001
https://www.enterprise.com/en/car-rental/locations/us/mn/shakopee-1937.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Shakopee, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shakopee location today.

Location

Enterprise Rent-A-Car
1107 1st Ave E, Shakopee, MN
55379, United States

Hours

Reviews

4.2
242 reviews
5 stars
168
4 stars
29
3 stars
11
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Tyler and Edwin for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including last-minute cancellations and not having reserved vehicles ready.

Cleanliness

While many customers appreciated the cleanliness of the vehicles, some reported receiving cars that were not well-maintained or had cleanliness issues.

Efficiency

Customers frequently mentioned quick and easy rental processes, with minimal wait times reported at the Shakopee location.

Communication Issues

There were complaints about poor communication, including long hold times and lack of follow-up on issues raised by customers.
  • DO
    Donald Oenga
    Feb 20, 2026
    5.0
    Very fast customer checkout 👌
  • RH
    Robert Hillman
    Feb 19, 2026
    1.0
    Reserved Premium SUV 2 months before we needed it. One day before our reservation they called and said they only have minivans but will try to get us a SUV. Checked in on Ap with no issues and showed up they don’t have a SUV. Take the vehicles off your website and App. if the are not available. Went to Hertz and they actually had a SUV that they showed on the App.
  • YB
    yeiner barrantes
    Feb 18, 2026
    5.0
    Excelente trato del personal de la agencia de Shakopee y mucha facilidad para extender los días de renta, además, de muy buenos precios
  • CI
    Charles Fleury II
    Feb 11, 2026
    4.0
    Liked my vehicle except the tires didn’t match. Can be a safety issue on icy Minnesota roads. The staff was extremely helpful.
  • KP
    Kelly Priem
    Jan 20, 2026
    1.0
    I called on Friday to confirm a drop off of my rental car for Monday. The employee informed me that the date was listed incorrect, but advise me that he would fix it and there would be a car waiting for me at 9:00am on Monday, December 29. I waited in my car (with my baby) until 9:45 for Enterprise to show up. Finally, I went into the shop to wait while my husband took my baby home. The Enterprise employee finally came in and informed me that he was aware that he needed a car for me and called the store. Then, informed me that they would drop off the rental car at my house in 25 minutes. Two hours later, the car still had not arrived at my house. I called the store and waited on hold for 50 minutes before being connected to an employee. I asked the employee where the car was, I NEED a car, and they said, "there must have been some miscommunication. We should have a car delivered to your house by 2pm." The car was finally delivered at 3:30, when I should have had the rental by 9:00am.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Shakopee?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and options for airport pick up to suit your rental needs.

What are the rental hours for Enterprise Rent-A-Car in Shakopee?

The rental office is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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