Enterprise Rent-A-Car

4.2
229 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Shakopee, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shakopee location today.

Location

Enterprise Rent-A-Car
1107 1st Ave E, Shakopee, MN
55379, United States

Hours

Reviews

4.2
229 reviews
5 stars
157
4 stars
29
3 stars
11
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Tyler and Edwin for their exceptional service.

Rental Process

The rental process was generally described as smooth and efficient, with quick check-in and check-out experiences reported by multiple customers.

Vehicle Condition

While many rentals were noted to be clean and well-maintained, some customers reported issues with dirty vehicles and unclean windows.

Reservation Issues

Several customers expressed frustration over not receiving the vehicles they reserved, leading to significant inconveniences.

Communication

There were complaints about poor communication, particularly regarding vehicle availability and follow-up after issues arose.
  • JJ
    Joho
    Nov 10, 2025
    5.0
    They're always available when you need them
  • AP
    Amy Pluth
    Nov 4, 2025
    5.0
    Tyler was super helpful getting a rental set up for me last week while my vehicle was in the shop for accident repairs. The whole process could not have gone smoother. Thank you again!
  • AC
    Anna C
    Nov 1, 2025
    5.0
    An Enterprise employee came to pick us up at Caliber Collision where we left our car for repairs and drove us to Enterprise to sign the paperwork. The whole process was pretty smooth and fast. Everything was explained to us in simple terms and in great detail. The car that was given to us was very clean. It was a pleasure to drive it. After our car was fixed and we went to Caliber to pick it up, all we had to do was to leave the Enterprise car there for an Enterprise employee to come and pick it up. We didn’t even have to drive it back ourselves! The next business day I got a call from an Enterprise employee informing me that they got the car back in the same condition we received it, everything looked great, they were closing the “case” and retuning our $50 initial deposit. The whole process was very easy, convenient for all the parties involved, and transparent. We loved it! Sincerely. Thank you for such high quality and worry free service, Enterprise. You were great!
  • EP
    Erik Plaisted
    Oct 31, 2025
    5.0
    The people at the Shakopee, MN branch are very helpful and professional.
  • TB
    Tina Bell
    Sep 23, 2025
    1.0
    I wish i could give a negative 5 star rating! Enterprise literally ruined my best friends bachelorette party. We looked into renting a party bus for her party but settled on a big van with enterprise. My friend made this reservation WEEKS in advance. The morning of her bachelorette party comes.. 2 hours before we are supposed to pick up and a guy from enterprise calls and says “sorry someone extended their reservation online so we don’t have a van for you.” They had no remorse and decided to approve the people before her to extend. No other options were given. I took it upon myself to call Enterprise and spoke with a woman who said they were going to escalate the issue to the “area manager” and she would be giving my friend a call with a solution. This manager did NOT contact my friend at all. Still hasn’t. I will never rent from Enterprise again and you should be ashamed of yourselves for handling your business this way!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Shakopee?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and options for airport pick up to suit your rental needs.

What are the rental hours for Enterprise Rent-A-Car in Shakopee?

The rental office is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.