Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 17th Ave E. in Shakopee, MN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shakopee, MN or call us at (952) 233-0620.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Inconsistency
Several reviews highlighted issues with inconsistent service and policies, particularly regarding returns and exchanges, leading to customer frustration.
Positive Experiences
Numerous customers shared positive experiences, particularly with specific employees who provided exceptional service and support.
Negative Experiences
A number of reviews reported poor customer service experiences, including rude behavior from staff and unprofessional conduct.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, often meeting their needs when other stores could not.
AM
Abel Muchai
Feb 22, 2026
5.0
This was by far my best experience I have ever had at an Autozone. The staff were very friendly and attended to me from the moment I walked in.
One person in paticular stood out to me. Farhan was stellar. He gave me actionable advice that led to me fixing a simple issue that would have costed me quite some if I had taken it to a shop. Not only that, he scanned and cleared the codes and my car is runnig great.
I know he did not have to help me to that extent, but the fact that he did, with such a great attitude is worth praise.
Thank you Farhan!
Scale not high enough!
10 stars!
ML
Maxwell Luce
Feb 16, 2026
5.0
Bill was awesome! Very helpful and very knowledgeable, couldn't have had a better expierence!
AA
Adela Aguilar
Jan 31, 2026
1.0
I purchased brake pads and was told at the time of purchase that they could be exchanged with no issues. When I returned, I was suddenly told the policy had “changed.” I received completely different answers from different employees. One employee initially said he would exchange the pads, while another denied it, said the warranty didn’t apply, and walked away mid-conversation to help another customer. The lack of consistency and professionalism was extremely frustrating. What made the situation worse was that the way I was treated felt dismissive and discriminatory, which made the experience even more uncomfortable and disappointing.Policies should be clear and applied the same way to every customer. This experience was confusing, unprofessional, and disappointing. I won’t be returning to this location.
SH
Scott Hill
Jan 29, 2026
5.0
I stopped in at the Shakopee AutoZone looking for a mass airflow sensor. Ben greeted me and helped me. Ben even went out of his way to make sure that I had the right part and it was installed correctly. I have been to several different locations in the past couple years and I have to say that my experience with Ben tops them all! He was knowledgeable and honest with me. I have not had this experience at other locations. He would be a great leader for the company!
KF
Kassy Faye
Jan 22, 2026
1.0
Horrible Customer Service! If you hate your job that bad, I wouldn't recommend being in a field requiring you to actually communicate effectively with your customers.. this is why I shop with O'Reilly.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Shakopee?
AutoZone Auto Parts in Shakopee is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Shakopee offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Shakopee?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Can I contact AutoZone Auto Parts in Shakopee by phone or email?
Yes, you can call them at (952) 233-0620 or email customer.service@autozone.com for inquiries and support.
Which brands are available at AutoZone Auto Parts in Shakopee?
AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby places can I visit before or after shopping at AutoZone Auto Parts?
Nearby you can visit Caribou Coffee for a coffee break, Kohl's for clothing and department store shopping, or Planet Fitness if you want to work out.
Are there any nearby automotive or parts stores close to AutoZone in Shakopee?
Yes, there is another AutoZone location nearby as well as other automotive supply stores within the area.
How can nearby transit or services like banks and convenience stores help when visiting AutoZone Auto Parts?
Nearby conveniences like BMO Harris Bank, U.S. Bank ATM, and Holiday Station gas and convenience store can help customers with banking, fuel, and snacks while visiting AutoZone.
Does AutoZone Auto Parts in Shakopee have an online presence where I can shop or get information?
Yes, you can shop and find more information on their website: https://www.autozone.com/locations/mn/shakopee/1503-17th-ave-e.html and their Facebook page AutoZoneShakopeeMN.
Since when has AutoZone Auto Parts been established?
AutoZone Auto Parts has been established since 1979 and has grown into a leading retailer of auto parts in the nation.
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