National Car Rental

4.6
3360 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Saint Paul. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Saint Paul today!

Location

National Car Rental
4901 Glumack Dr, Saint Paul, MN
55111, United States

Hours

Reviews

4.6
3,360 reviews
5 stars
2,662
4 stars
328
3 stars
148
2 stars
98
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff being described as friendly, helpful, and professional.

Efficiency

Many customers praised the quick and seamless pick-up and drop-off processes, noting minimal wait times.

Vehicle Quality

Customers consistently reported satisfaction with the cleanliness and condition of the rental vehicles.

Reservation Issues

Some customers experienced issues with reservations, including incorrect vehicle types and delays due to system upgrades.
  • BO
    Butt Out
    2 days ago
    3.0
    not too happy with Minneapolis st Paul airport location rented three times and all three times had issues with the cars I rented I reported it upon returning the car and I was promised a free day for each time but the promise was not delivered car selections are not very impressive how ever the staff who greeted me were very nice people thank you
  • RM
    Ray Martin
    6 days ago
    5.0
    We were grateful for the good service in both Minneapolis and Lexington Airport. In Kentucky, the parking brake unexpectedly locked up on our van at a gas stop; although luckily released 20 minutes later. We drove to Lexington airport for a no hassle exchang, and the check in process back at the Minneapolis airport was smooth and courteous.
  • JB
    Jacqueline Bjork
    Dec 28, 2025
    5.0
    Arrived Minneapolis from California worried about weather and hoping for an AWD car. Got to Emerald Isle and was greeted by John Williams. What a treasure this gentleman is! He asked about our travel and steered us to an AWD crossover. I felt like my own father was there to put me in the safest car for our family. I will never forget the kindness and car of this man. Thank you for having excellent ambassadors for the brand!
  • NR
    Neal Roscoe
    Dec 26, 2025
    5.0
    Great location, used Exec Aisle but the staff person manning was helpful about guiding me to a great choice that had CarPlay built in and the rep at return had processed things before I could even unplug my phone. I wish all companies could learn from National's great culture of customer service.
  • RJ
    Ryan Johnson
    Dec 21, 2025
    1.0
    Rented over 180 days this year. Emerald Aisle. Executive. I never add insurance nor do I get asked. When they emailed me the unauthorized insurance and emailed agreement I called. They said I have to go back to air. They put it in there without my signature so why not take it off. 1hour on the phone. 2 hours round trip to airport later today sometime. Very disappointed. Will see if it gets resolved. 6 hours minimum into their error.

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Saint Paul?

National Car Rental is located at 4901 Glumack Dr, Terminal 1, Saint Paul, MN 55111, US.

What are the operating hours of National Car Rental in Saint Paul?

National Car Rental operates 24 hours a day, every day of the week.