Enterprise Rent-A-Car

4.4
233 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Saint Paul, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Street Paul location today.

Location

Enterprise Rent-A-Car
395 East 7th Street, Saint Paul, MN
55101, United States

Hours

Reviews

4.4
233 reviews
5 stars
168
4 stars
29
3 stars
9
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from specific employees.

Vehicle Condition

Several customers expressed dissatisfaction with the cleanliness and condition of the rental vehicles, citing issues such as prior damage and unpleasant odors.

Communication Issues

Numerous reviews highlighted a lack of communication regarding reservations and vehicle availability, leading to frustration among customers.

Overall Experience

While some customers had positive experiences and plan to return, others reported significant issues that led to disappointment and a lack of trust in the service.

Reservation Problems

Several customers experienced issues with their reservations not being honored or vehicles not being available as promised.
  • LL
    Loretta Leone-OMalley
    Nov 14, 2025
    5.0
    Excellent customer service. Easy to work with. Upfront about all costs.
  • AC
    Angelique Corcoran
    Nov 9, 2025
    5.0
    Easy and quick pick up.
  • MR
    mary ramji
    Sep 16, 2025
    5.0
    Great vehicle
  • JD
    Julie Dorn
    Sep 12, 2025
    5.0
    Enterprise was amazing! Staff were so friendly and helpful when I needed a car after a car accident. It was convenient and simple. Thank you!!!
  • SG
    S. Engel Grohnke
    Aug 27, 2025
    1.0
    downtown St Paul Minnesota Enterprise has the worst customer service I've ever experienced! Had my reservation a month in advance, they couldn't find my reservation They rented me a car with prior damage not notated, thank goodness I had my own video of they would have charged me for something I didn't do! The worst part was the treatment I received upon arrival was unwelcoming unprofessional I should have canceled my reservation that moment! Go elsewhere try budget downtown St Paul they're the best!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Saint Paul, MN?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car's Downtown Saint Paul location?

They are open Monday through Friday from 7:30 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. The location is closed on Sundays.