Enterprise Rent-A-Car

4.3
374 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Roseville, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roseville location today.

Location

Enterprise Rent-A-Car
2755 Long Lake Rd, Roseville, MN
55113, United States

Hours

Reviews

4.3
374 reviews
5 stars
274
4 stars
37
3 stars
16
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and unprofessional behavior from certain employees.

Reservation Issues

Numerous reviews highlighted problems with reservations, including cars not being available despite prior bookings, leading to frustration and wasted time for customers.

Vehicle Quality

Feedback varied on vehicle conditions, with some customers reporting clean and well-maintained cars, while others received vehicles that were dirty or had mechanical issues.

Location Experience

The Roseville location received mixed reviews; some customers had excellent experiences, while others reported significant dissatisfaction with service and management.

Pricing Concerns

Customers noted that rental prices could be higher than competitors, and there were complaints about unexpected fees and deposits during the rental process.
  • MV
    Myrl Vietor
    Nov 8, 2025
    5.0
    Very professional. Always courteous
  • MS
    Mo Sa
    Oct 18, 2025
    1.0
    I reserved a car online. And when I went to pick up,they told me they don't have any car to rent. Why not call me before I come to the store that there no car available. They just wasted my time.
  • CC
    clb3617
    Oct 17, 2025
    5.0
    When things were not so easy, Enterprise stepped in and made it all happen for me. Wouldn’t even consider going anywhere else! Thank you Enterprise!
  • DM
    Dr William Moran
    Oct 16, 2025
    5.0
    Francis, the Enterprise agent was courteous, knowledgeable and efficient in helping us with our car rental. The car was great...
  • NS
    Nathan Sturre
    Oct 15, 2025
    3.0
    I reserved a Ford F150. When I got there I was told the Ford had not been returned because the renters wanted it another day. The people at Enterprise told me another F150 was due in around 4pm. I was leaving at 3:30, so couldn't do it. I asked for a different F150 and they said there wasn't one, then they offered either a Jeep SUV, or a Chevy SUV. I took the Chevy, then I asked for a discount and wasn't given one. Enterprise has been in business for a long time and you should have this figured out LIKE, next to the Enterprise I was at was Enterprise trucks. They had a couple F150's there so should have been able to get one from there. I have worked for companies that did similar to that, and you could have a system in place to cover this. OR, have standby vehicles. Enterprise does good business and can afford it. The problem is that you don't care.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Roseville offer?

Enterprise Rent-A-Car in Roseville offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Roseville?

The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 12:00 PM.