Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Rochester, MN believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
387 reviews
5 stars
280
4 stars
39
3 stars
10
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Max, Amelia, and Mia for their excellent service.
Car Wash Quality
Overall, customers were satisfied with the car wash results, noting that their cars came out clean and shiny, although some reported issues with specific areas not being cleaned properly.
Membership Experience
Several customers appreciated the convenience of the monthly membership and the value it provided, although there were some complaints about billing issues.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and equipment issues, indicating inconsistency.
- LSLogan ShimekNov 9, 20255.0I had a great experience at Tommy’s, their workers are great. Logan was a great help and made things easy!
- MMmasonNov 9, 20255.0Logan was such a great help and made it super easy and cleaned my car mats for me
- BBbrennan bakkenNov 9, 20255.0Went in recently and brought my dog with me. Logan was at the window and was very polite and even offered my dog a treat!! The wash itself was very good and left no marks.
- LClilyanna de la cruzNov 6, 20255.0Bella helped me at the window last week, she was very sweet and helpful as it was my first time visiting Tommy’s. Such a great and respectful employee!
- KUKiz UehOct 30, 20252.0Went in person to cancel membership, Kid said they removed my card. Recently checked my statements and noticed that ~1.5 years later, they never removed my card and was still getting charged. Did not get it resolved. Wash is great and did not get swirl marks
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Rochester, MN?
Tommy's Express® Car Wash operates daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 265 Penny Ln. NE, Rochester, MN 55906, USA.
What types of payment are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does Tommy's Express® Car Wash offer?
Services include free vacuums, free mat washers, and an interior detailing kit.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they have an unlimited membership program accessible via the TommyClub App, available for download.
What special car wash products does Tommy's Express® Car Wash provide?
They offer Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine gloss coating.
How can I contact Tommy's Express® Car Wash via email?
You can reach them at mn83@teamtommys.com.
Is there a gas station near Tommy's Express® Car Wash?
Yes, the Shell gas station is nearby, convenient for fueling up before or after your car wash visit.
Are there dining options close to Tommy's Express® Car Wash?
Hunt Brothers Pizza is nearby, a good option for a meal or snack after your car wash.
What financial services are located near Tommy's Express® Car Wash?
Nearby financial services include Think Bank, First Alliance Credit Union, and Edward Jones for banking and investment needs.