Safelite AutoGlass

4.6
164 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 333 5th St NW, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
333 5th St NW, Rochester, MN
55901, United States

Hours

Reviews

4.6
164 reviews
5 stars
140
4 stars
6
3 stars
2
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the technicians for their professionalism, efficiency, and friendly demeanor, highlighting excellent communication throughout the service process.

Convenience

Many reviews noted the convenience of mobile service options and easy scheduling, making the experience hassle-free for customers.

Mixed Experiences

While many customers had positive experiences, some reported issues with workmanship and customer service, particularly regarding follow-up and handling of complaints.

Speed of Service

Numerous customers appreciated the quick turnaround time for repairs, often completed in under an hour.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling it was higher than expected compared to competitors.
  • LJ
    Lainie Janie
    Jan 5, 2026
    1.0
    Brought in my new 2025 Audi for full windshield replacement. Wipers are now not in their resting place when not in use and sit much higher so this tells me the technician did not place the wipers in the correct ‘service’ position to take them off. Btw, there’s a button in the vehicle that places the wipers in an easy position to take them off. Now the wipers also do not clean the passenger side as well and leaves streaks. I’m beyond annoyed and most likely will need to return to the tech to fix them or I’ll have Audi fix the issue. They clearly don’t know Audi vehicles so my opinion is to take your vehicle elsewhere.
  • CS
    Cody Schultz
    Dec 28, 2025
    5.0
    Zach was awesome. He was very knowledgeable and efficient. The new windshield looks amazing. Thanks to Zach and the team!
  • JM
    Jennifer Myers
    Dec 19, 2025
    5.0
    Super easy experience. The technician called ahead, was polite and efficient, and it was very convenient to have the service done at my home without interrupting my workday.
  • TW
    The Jaeway, Not the only way
    Dec 14, 2025
    5.0
    WOW!!! OMG!! Was my first reaction after having Safelite replace my windshield!!! I can see SO clearly now! My service technician Zachary was so compassionate and Safelite responded immediately to my needs! Thank YOU so much Safelite!!
  • XY
    xaisue Yang
    Nov 7, 2025
    1.0
    I have always choose safelite for all my auto glass care. This time I went to what used to be city auto glass and the service was not the same. I am really really disappointed in the installation of my windshield. The trims around my windshield was not put back properly, the door step protector on my passenger side was dented, the clean up afterward was not good, I had to spend at lease 1 hour to clean my car again. The windshield is dirty after the install. I had a few cars to use, they didn't need to rush. Drop off in the morning, told me would take till 3pm for all the calibration, car was done by around 11am. I would be okay waiting all day for a great job done. Disappointed and will not take my car to this location again.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Rochester offer?

Safelite AutoGlass provides windshield repair and replacement, chip and crack repair, back/rear glass replacement, side glass replacement, and power window repairs, along with recalibration of advanced safety systems.

Where is Safelite AutoGlass located in Rochester, MN?

Safelite AutoGlass is located at 333 5th St NW, Rochester, MN 55901, USA.