Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rochester location today.
Location
Hours
Reviews
4.4
386 reviews
5 stars
280
4 stars
54
3 stars
14
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many highlighting exceptional service from specific employees.
Reservation Issues
Several customers reported problems with reservations not being honored, leading to frustration and disappointment.
Vehicle Condition
While many rentals were noted as clean and in good condition, some customers experienced issues with vehicle maintenance, such as low oil warnings and unavailability of reserved vehicles.
Efficiency
Many reviews mentioned quick and efficient service during the rental process, with minimal wait times for pick-up and drop-off.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding rude staff and poor handling of customer issues.
- DCDave CarrJan 1, 20265.0We frequently rent vehicles from Enterprise location at 37th Street in Rochester. The staff has proven to be professional, polite, and extremely helpful. The vehicles we have rented have all functioned perfectly. The prices are very reasonable. We do not consider going anywhere else for our rental vehicle needs! Thank you Enterprise for your excellent service!
- KRK ReviewsDec 24, 20255.0The Rochester staff does a great job. Thanks to Nathan and Moh.
- DMDawn MahanDec 8, 20255.0I found it easy to rent from Enterprise. The SUV was comfortable and easy to drive. I would rent from them again.
- ACAngela ClemensDec 3, 20255.0Greatest experience renting a car EVER. Mooh was the most amazing young man. He was incredibly helpful in ensuring that my rental was satisfactory. His diligence was far above "satisfactory". I hope to work with him every time I rent a car. I will definitely go back.
- SKSheree KnoxNov 5, 20255.0Staff is professional kind and courteous..I mistakenly booked my rent for the following week; in which I didn't mean to do I in fact needed it for that moment I walked in thinking I had a reservation and still it was no problem for me to get switch around and was able to get a rental that same day despite my mix up of dates when booking online.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Rochester, MN offer?
Enterprise Rent-A-Car in Rochester offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs such as errands, repairs, or weekend getaways.
What are the business hours of Enterprise Rent-A-Car at 838 38th St NW, Rochester?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mn/rochester-1971.html or by calling +1 507-282-9190.
Does Enterprise Rent-A-Car in Rochester accept credit cards and cash?
Yes, they accept American Express, Discover, Mastercard, Visa, cash, and check as payment options.
Is there an airport pickup service available at this Enterprise Rent-A-Car?
Yes, the Rochester Enterprise location offers airport pickup services.
Are there any discounts available at Enterprise Rent-A-Car in Rochester?
They offer discounts for active military personnel.
What nearby dining options are available when visiting Enterprise Rent-A-Car in Rochester?
La Poblana, a Mexican and Tex-Mex restaurant, is close by, offering a convenient spot to dine before or after your rental.
Can I find banking services near Enterprise Rent-A-Car in Rochester?
Yes, there are multiple banking options nearby including US Bank ATM, U.S. Bank ATM, and Wells Fargo Bank for your convenience.
What automotive services are available near Enterprise Rent-A-Car?
Nearby you can find City Auto Glass, Safelite AutoGlass, Cordell's Automotive Service and Tire, and Mister Car Wash for auto repair, glass services, and car washes.
How can customers benefit from nearby convenience stores and gas stations?
Holiday Stationstores and Circle K are nearby for convenient fuel and snacks, useful for customers before or after renting a vehicle at Enterprise.