Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway Ave. South in Rochester, MN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rochester, MN or call us at (507) 289-0957.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.
Knowledgeable Staff
Several reviews highlighted the staff's expertise and ability to provide accurate information and assistance with automotive needs.
Mixed Experiences
While many customers had positive interactions, some reported poor service, including unhelpful staff and issues with price matching.
Installation Assistance
Numerous customers appreciated the assistance with installing parts, such as batteries and headlights, which enhanced their overall experience.
Store Management
Feedback on management was mixed, with some praising individual managers for exceptional service, while others noted issues with staff training and customer handling.
RK
Rochelle Kalvig
3 days ago
5.0
Had a wonderful experience this week! I had a tail light out and ran in hoping that someone would also have some tools to help me replace this as I had a long drive ahead. The workers quickly went to their own cars and grabbed some tools without hesitations and helped me replace the light. So so kind!!
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Somaya Zahran
Nov 11, 2025
5.0
I give it 5 stars because of the super helpful and friendly staff.
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Sam Douglas
Nov 10, 2025
1.0
No one working the desk, waited for a while before I was obliged to ring myself up. So customer service is zero
AG
Ash Gupta
Oct 22, 2025
5.0
These guys are awesome. Joel the manager ordered a battery for me through another store. Battery showed up in time and he himself installed it for me. Top notch service. Couldn't have asked for more.
AT
Ahmed T
Aug 28, 2025
1.0
I was checking out my air freshener, and i asked Kristy at the cashier if Autozone will price match from other local store in Rochester and she said yes! I showed the picture and she agreed to match and told me the incharge person will change the price for me, they call him for me (CJ) then he said we don't price match!!! Kristy told him we do! Then asked Kristy if knowing how to price match , she said no then he looked at me and said go to Walmart across the street!!!!
I asked him this because you don't know how to price match or Autozone don't price match! Again he said go to Walmart across the street!!
I'm not blaming Kristy at all, but very sorry for the incharge person to treat customers this way! Without even sorry i don't know or comeback tomorrow, Just twice said go to Walmart next door.