Mister Car Wash

4.2
723 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
11318 Highway 55, Plymouth, MN
55441, United States

Hours

Reviews

4.2
723 reviews
5 stars
466
4 stars
119
3 stars
53
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Travis and Vinny for their exceptional service.

Wash Quality

Feedback on wash quality was mixed; while some customers were satisfied with the results, others reported issues such as scratches, unclean spots, and inadequate drying.

Membership Experience

Customers appreciated the convenience of the membership program, noting the ease of access and quick service, although some expressed concerns about the quality of washes received.

Equipment Issues

Several reviews mentioned concerns about equipment failures and the need for upgrades, particularly at older locations, which led to damage during washes.
  • ES
    Emily Shirley
    Dec 31, 2025
    1.0
    I had an extremely disappointing and costly experience at this car wash. Before entering, I specifically asked staff whether it was safe to go through with a roof box installed. I was reassured that it was fine and that appropriate steps would be taken to prevent damage. I had also gone through this same wash two prior times with the roof box installed without any issues, so I had no reason to expect a problem. In addition, I regularly use the Mister Car Wash location near where I live and have never had an issue. Despite those assurances, an equipment failure during the wash ripped the roof box completely off my car, causing irreparable damage. Afterward, a technician told me this is the oldest Mister Car Wash in the state and that equipment failures regularly require repairs. The technician also stated that the incident was caused entirely by equipment failure and that no fault was mine. Knowing this, it is extremely concerning that customers are still being waved through without stricter precautions or clearer warnings—especially for vehicles with exterior attachments. What made the situation even worse was management’s response. The manager dismissed my concerns, denied any liability for the damage, and said the most they could offer was one month of free service—an insulting response given the extent of the damage caused. This incident was clearly preventable and appears tied to the company’s lack of investment in its aging infrastructure. I strongly caution anyone with roof racks, roof boxes, or other exterior attachments to avoid this location. Based on my experience, the equipment and safety procedures cannot be trusted.
  • CM
    Cenk Malazgirt
    Dec 23, 2025
    1.0
    (Absolutely do not go there because they called me and said they checked it and determined it wasn't their fault, and my car is brand new, I only washed it there, and despite having ceramic coating, it got scratched!!!) My newly purchased 2026 Grand Highlander got scratches all over the left side during a car wash today. Let's see what they'll do about it. Please be careful; I'll update my review once I get a result.
  • SM
    Scott Myslajek
    Nov 26, 2025
    1.0
    This place NEVER prewashes your car!
  • CM
    Colleen McCall
    Nov 26, 2025
    4.0
    I am a monthly member of Mister car wash and love the ease of pulling into Mister whenever I can. Road salt is rough on cars and a regular wash is fast and easy as a member. Members have a designated lane and a scan ID making for a smooth approach to the wash. I love the system and ease of use.
  • AJ
    AJ Johnson
    Nov 13, 2025
    5.0
    Customer service, Customer service, customer service...I can't say it enough. You can get a cash wash almost anywhere, but people make or break companies. The staff in the plymouth location earned all 5 of these stars. Thanks for always making me feel like this is "my" car wash.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Plymouth offer?

Mister Car Wash in Plymouth offers exterior clean services, HotShine® Carnauba Wax, wheel polish, unlimited wash club memberships, single washes, and fleet accounts.