SIXT Rent A Car Minneapolis Downtown

Reviews

• PP

  Paris

  Feb 3, 2026
  5.0
  The best rental company I've come across followed by enterprise. SIXT always have the latest models, unlike other rental companies. My experience with SIXT Minneapolis has always been great. I'd give them 10 star for the best customer service. The staffs are friendly and very helpful including the GM. I worked with The Donald, who goes above and beyond ensuring customers are well taken care off. Highly recommend this branch.
• CB

  Cinthia Burgos

  Feb 2, 2026
  1.0
  I am writing to formally complain about my repeated negative experiences with Sixt Rent a Car. Unfortunately, these issues have occurred more than once and reflect a consistent pattern of poor service and questionable billing practices. On multiple occasions, I was provided with rental vehicles that were visibly dirty and not properly cleaned at the time of pickup. Despite the condition in which the vehicles were issued, I was later charged excessive cleaning fees. Charging customers for cleanliness when vehicles are delivered in unsanitary condition is unacceptable and misleading. Additionally, I have repeatedly encountered disputes regarding fuel levels at vehicle return. Each time, I returned the vehicle with the fuel level matching what was provided at pickup. Despite this, staff members were aggressive and insisted that the fuel was insufficient, resulting in improper fuel charges. These claims are inaccurate and appear to be an attempt to impose unjustified fees. The combination of unclean vehicles, aggressive staff behavior, and unwarranted charges has completely eroded my trust in your company. As a result, I will no longer rent from Sixt, even if offered a complimentary rental. I believe these practices are unfair to customers and warrant immediate review. I am requesting a formal review of my rental records, a refund of all improper cleaning and fuel charges, and written confirmation of the outcome. I also strongly urge Sixt to address these issues to prevent future customers from experiencing the same treatment. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, CB
• AW

  Ahmed Warsame

  Jan 25, 2026
  5.0
  Very helpful agents who truly go above and beyond. They always make sure you are satisfied with your reservation and rental experience. A special thanks to Donald, Ashley, and the entire staff at the downtown location. When I first came in, it was just to try Sixt out. I had normally rented from other car rental companies, but after experiencing the level of service from the agents and the consistent availability of quality vehicles, I completely changed my business to Sixt—forever.
• KS

  Kris Selman

  Jan 23, 2026
  1.0
  The first car I was given HAD NO BRAKES!!!!! Do not use Sixt!
• TM

  Tonya Miller

  Jan 13, 2026
  1.0
  Very frustrating, I had to take a bus from anoka to downtown to rent a vehicle. I received a confirmation email saying that my car was ready for pick up when I got there they said they didn't have any vehicles available. Then the price was going to be double then what was online. So then I had to take the bus back home.

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