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Many customers praised the staff for being friendly, helpful, and going above and beyond to assist.
Check-in Process
Several reviews highlighted the quick and easy check-in process, although some noted long wait times due to understaffing.
Vehicle Availability
There were complaints about not having the reserved vehicles available, leading to dissatisfaction among some customers.
Overall Experience
Most customers reported positive experiences with the rental process, but some had issues with communication and service quality.
LR
Luke Redmon
Sep 23, 2025
5.0
Cole is a great man and has helped tremendously!
SM
Sue & Mike McCausland
Sep 17, 2025
5.0
We didn't go to the correct check in location and the employees were extremely helpful getting our reserved vehicle. Especially Safi! Thanks for your help.
MZ
Mackenzie Zeimet
Jul 21, 2025
5.0
Erin, Jack, and Gary were all fantastic help when we arrived at the Enterprise. The team had car snacks available for us and Jack helped us get into a super fun Mustang! We had a lovely experience! Thanks to the whole team for making our morning flawless!
JU
John upham
Jul 19, 2025
5.0
Quick and easy able to check in in phone and straight to car no waiting in line at airport