Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Check-In Experience
While some customers enjoyed a quick and easy check-in process, others reported long wait times and confusion at the counter.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including receiving different cars than reserved and cancellations without notice.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their rentals and indicated they would return.
Staff Efficiency
Feedback indicated that staffing levels were often insufficient, leading to delays and poor service during busy times.