AutoZone Auto Parts

4.4
324 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lyndale Ave South in Minneapolis, MN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Minneapolis, MN or call us at (612) 851-1350.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5415 Lyndale Ave S, Minneapolis, MN
55419, United States

Hours

Reviews

4.4
324 reviews
5 stars
225
4 stars
51
3 stars
22
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Louis, Alex, and Devyn for their exceptional service.

Staffing Issues

Several reviews highlighted concerns about being short-staffed, leading to poor customer service experiences and long wait times.

Product Availability

Customers expressed frustration with product availability, noting instances where items were out of stock or not delivered as promised.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding warranty claims and customer service interactions.
  • TT
    Therese
    Dec 20, 2025
    5.0
    Alex was so helpful!! Thank you AutoZone for allowing me to have a great running car again!!
  • JH
    John Hougard
    Dec 10, 2025
    1.0
    Extremely poor experience with Gary, with an insistent denied warranty claim on a battery. He was proven wrong by another service technician that was very helpful after threatening to call the BBB.
  • CE
    Chelsea Estudillo
    Oct 4, 2025
    1.0
    Went in to check the health status of my battery, turns out it was dead. I was ready to buy a new battery and I asked if they could help me install it. Immediately the employee said they couldn’t because there wasn’t enough staff. There were 4 employees total! Yet, I was turned away for no legitimate reason. Poor customer service, I would give 0 stars if I could.
  • HH
    Hollie Homes
    Aug 31, 2025
    5.0
    The nice lady working today, Sunday, was so extremely helpful and polite and made the experience of buying three lug nuts and a tool a smooth experience for us two ladies who knew nothing about lug nuts. She was patient and informative. You have a gem of an employee.
  • DD
    Duncan Dahl
    Aug 6, 2025
    1.0
    I went in to get my battery tested, knowing it would most likely need to be charged on Monday evening (8/4). Vehicle sitting, not being used, etc., bare in mind battery has less than 300 miles on it since January. Autozone employee tested the battery, and it failed, so they said they'd charge it up. Should only take about an hour, they'd call me when it was done xyz. When I went in to check on it two hours later, they said the battery should be done charging. They tested it, and it failed again. Ultimately, the employees' determination was it was a faulty battery. They did willingly check to see if I had bought it from autozone and let me know I hadn't. I said I'd contact the company that sold it to me and move on with it from there. Now, here's today (8/6). I get AAA out for battery service. The tech just applied the jumper cables, and the battery has enough to trigger the vehicles alarm system. A full jump and within two minutes the car starts up. AAA guy says, "Let it run for 60-90 minutes to recharge and use it more regularly, and you'll be good to go." Having wasted one of my calls to AAA for the year over what I assume to be an Autozone employee lying to me about having charged my battery. It's safe to say that I won't be spending money at this store again (purchased oil&filter 8/4). I understand battery testing and charging is a free service, but this store lost my trust by simply not delivering.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services.