AutoZone Auto Parts

4.2
237 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bass Lake Rd. in New Hope, MN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Hope, MN or call us at (763) 533-5050.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7117 Bass Lake Rd, Minneapolis, MN
55428, United States

Hours

Reviews

4.2
237 reviews
5 stars
139
4 stars
52
3 stars
20
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being inattentive or rude.

Product Availability

Customers experienced issues with product availability and inventory accuracy, leading to frustration when items were not in stock as indicated.

Staff Knowledge

While many customers found staff knowledgeable and helpful, there were instances where employees were unable to provide adequate assistance or information.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted a lack of attention from staff during busy times.

Positive Experiences

Several customers expressed satisfaction with their experiences, highlighting specific employees who went above and beyond to assist.
  • WN
    William Newman
    Oct 16, 2025
    1.0
    Just left this place. I went to get a headlight for my car where I have typically had good luck. I went in line to check out as the only person in line. I had 4 employees make eye contact and then go back to doing something else. 1 on the phone, 1 with headphones in scanning items who went around me to continue, 1 with a pile of boxes who radiod someone else should help, and another looking for something it appeared. I left my purchase and left after all 4 decided they would rather continue doing whatever they were doing. I figured I would be nice and let them.
  • DL
    Dimas De Leon
    Aug 31, 2025
    5.0
    Muy buena te atienden en ingles y español
  • GG
    Guapo
    Aug 9, 2025
    5.0
    From someone who was not looking forward to spending a pretty penny on a new battery Leelin (I’m not sure how to spell his name) was extremely professional and took tell good care of my vehicle, I’m very thankful for his service.
  • RR
    Raziq Rahimi
    Jun 29, 2025
    1.0
    I had to return a part to AutoZone recently, and the experience was a nightmare. I brought the item back with the original packaging and receipt, but the employee acted like I was trying to scam them. They questioned everything, gave me attitude, and made me wait forever just to process a simple return. On top of that, there was no clear signage about return policies, and the staff seemed annoyed that I even asked. I left feeling frustrated and disrespected. If a store can’t handle basic returns professionally, it’s not worth going back. Definitely won’t be shopping here again.
  • NM
    Nicole Mommy
    Jun 26, 2025
    5.0
    Love auto zone

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Thursday, and 8:00 AM to 8:00 PM on Friday.

Does AutoZone Auto Parts offer in-store pickup for online orders?

Yes, in-store pickup is available at AutoZone Auto Parts on Bass Lake Rd.