AutoZone Auto Parts

4.2
239 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bass Lake Rd. in New Hope, MN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Hope, MN or call us at (763) 533-5050.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7117 Bass Lake Rd, Minneapolis, MN
55428, United States

Hours

Reviews

4.2
239 reviews
5 stars
141
4 stars
52
3 stars
20
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being inattentive or rude.

Product Availability

Customers reported issues with product availability and inaccurate inventory information, leading to frustration.

Staff Knowledge

Some staff members are noted for their knowledge and ability to assist customers, while others were described as unhelpful or lacking expertise.

Store Environment

The store is generally described as clean and well-stocked, but some customers expressed concerns about staff professionalism and COVID-19 safety measures.
  • LA
    Lindsey Atchison
    Jan 1, 2026
    5.0
    Carlos was amazing and so helpful. Thank you so much.
  • RS
    Robin Schuenemann
    Dec 29, 2025
    5.0
    My son went to pick up wipers, he no nothing about what to buy. The person behind the counter helped and explained they were j hooks and easy to replace. Then explained how to leave the wipers up on his car. GRATE SERVICE
  • WN
    William Newman
    Oct 16, 2025
    1.0
    Just left this place. I went to get a headlight for my car where I have typically had good luck. I went in line to check out as the only person in line. I had 4 employees make eye contact and then go back to doing something else. 1 on the phone, 1 with headphones in scanning items who went around me to continue, 1 with a pile of boxes who radiod someone else should help, and another looking for something it appeared. I left my purchase and left after all 4 decided they would rather continue doing whatever they were doing. I figured I would be nice and let them.
  • DL
    Dimas De Leon
    Aug 31, 2025
    5.0
    Muy buena te atienden en ingles y español
  • GG
    Guapo
    Aug 9, 2025
    5.0
    From someone who was not looking forward to spending a pretty penny on a new battery Leelin (I’m not sure how to spell his name) was extremely professional and took tell good care of my vehicle, I’m very thankful for his service.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Thursday, and 8:00 AM to 8:00 PM on Friday.

Does AutoZone Auto Parts offer in-store pickup for online orders?

Yes, in-store pickup is available at AutoZone Auto Parts on Bass Lake Rd.