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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Maple Grove.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided excellent service.
Efficiency
Numerous reviews highlighted the quick service, with many customers noting that they were in and out in under 15 minutes.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about service errors, long wait times, and disorganization at times.
Technical Competence
Some customers expressed concerns about the technical skills of the staff, citing issues with oil changes and vehicle inspections.
JM
Jaycee Marie
3 days ago
5.0
Austin did a great job! He took time to explain everything to me and made sure I was thoroughly aware of what was happening with my vehicle. Definitely will be coming back!
PF
Pamela Fairbanks
5 days ago
1.0
I waited in line for 45 minutes and when I got into the stall, I was told my oil change would be done after the two other cars were done. They stayed that they only had people to do only two oil changes instead of three. They were very rude, as they explained. I left after waiting an hour.
Very poor customer service and no people skills at all
RM
Ryan McGraw
Jan 4, 2026
5.0
I stopped in to get an oil change 5 minutes before they close. Nate at the maple grove location was very helpful and assisted me. 100% recommend going here to get your oil change completed
DD
David Douglas
Jan 1, 2026
2.0
Used to be a loyal valvoline customer. Bought a 2024 Bronco Sport Badlands edition which has a pretty heavy duty skid plate. Had 3 oil changes at Valvoline. Each time they struggled with removing and re-installing the skid plate taking roughly 30 minutes to do so. On my last visit they damaged one of the bolts. Obviously they have a training issue because they don’t know how to remove Bronco Sport skid plates. I no longer have confidence needed to bring my vehicle there.
MM
MC
Dec 12, 2025
1.0
Just about everytime I come to this particular location, I end up needing more extensive car repair, they check all the boxes without actually checking for real,(speaking of the inspection they're supposed to complete with your oil change); I wasnt listened to, and now I have an expensive car repair bill SMH!! Very vexing . Valvoline DO BETTER 🗣🗣🗣😖😖😠!!!!