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Safelite AutoGlass

4.5
(408 reviews)

Business Details

13354 Grove Dr, Maple Grove, MN
55369, United States
(888) 843-2798
https://www.safelite.com/stores/Maple-Grove

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Maple Grove area, turn to Safelite AutoGlass . Those in central Maple Grove or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 13354 Grove Dr, Safelite AutoGlass Maple Grove repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
13354 Grove Dr, Maple Grove, MN
55369, United States

Hours

Reviews

4.5
408 reviews
5 stars
327
4 stars
30
3 stars
5
2 stars
4
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the technicians for their professionalism, friendliness, and efficiency in completing the work.

Timeliness

Many reviews highlighted the promptness of service, with technicians often completing jobs faster than expected.

Customer Experience

Overall, customers reported positive experiences with easy scheduling, good communication, and helpful staff.

Issues with Scheduling

Some customers expressed frustration with scheduling inconsistencies and unprofessional behavior from certain staff members.

Pricing Concerns

A few reviews mentioned dissatisfaction with price changes and estimates, indicating a need for clearer communication regarding costs.
  • MP
    Matt P
    3 days ago
    5.0
    The technician from Safelite, Christian, rocks! Timely, efficient, professional and kind. A+
  • MC
    Marc Cameron
    Feb 22, 2026
    5.0
    Eddie was my tech. He called before coming to check my availability. I informed him that I worked nights and the earlier the better. He said he had another job close by and could stop over quickly after. That was such a huge help as I drive truck and sleep is imperative to being able to drive 9 hours each night. He walked me through the process and was such a great person! I would for sure what him to perform any additional work I may need (hopefully not soon). Keep up the amazing work ethic. It is hard to find these days.
  • AF
    Amber Faith
    Feb 21, 2026
    1.0
    Wholly unprofessional techs turned what should have been a simple job into a two-day inconvenience. First tech brought the wrong windshield. The second tech, who was scheduled for noon the following day, called and asked to come hours early because she wanted to end her workday early. The car was not here, so they wasn't possible. Then she called when she was five minutes from the house, asking us to meet her at the shop. She thought it was too cold to work at our house. We have a heated garage, but she never asked about it. She was then 10 minutes late after begging to come early. The tech then did not close out the ticket, so a Safelight rep called again on Day 3 (woke me up yet again) and tried to schedule another tech because they thought the second tech had not finished the job as scheduled. I've used Safelight before on several occasions and never had any issues. Safelight either grew too fast, isn't training its techs properly, or they are struggling to employ techs due to ICE occupying my state. Whatever it is, they need to fix it.
  • KP
    Kelcie Pumarlo
    Feb 16, 2026
    1.0
    I've had a technician not show up for a home service appointment twice in a row now. I have 3 young children and I am very busy with work. I was upset the first time. But now that it has happened a second time, I am beyond angry. What kind of service is this?
  • T1
    Toyanthony 12
    Feb 15, 2026
    5.0
    The young man that came to replace our windshield was extremely gracious and helpful to all the questions I asked. He was very thorough to explaine the process and the length of time it would take to finish the job. I was very impressed with his polite and professional attitude. I loved that he smiled with his explanations and made me feel that I was in good hands. I will recommend Safelite to all my friends and family. This was a very good experience!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Maple Grove offer?

Safelite AutoGlass offers windshield repair and replacement, chip and crack repair, advanced safety system recalibration, power window repair, and wiper blade replacement among other auto glass services.

Where is Safelite AutoGlass located in Maple Grove?

Safelite AutoGlass is located at 13354 Grove Dr, Maple Grove, MN 55369.

Brand Certified Facts from Safelite AutoGlass

This information is certified by Safelite AutoGlass and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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