Pilot Travel Center

3.2
1538 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Inver Grove Heights, MN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
11650 Courthouse Blvd, Inver Grove Heights, MN
55077, United States

Hours

Reviews

3.2
1,538 reviews
5 stars
499
4 stars
266
3 stars
204
2 stars
126
1 star
443

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is reported to be extremely dirty, with filthy bathrooms, trash in the parking lot, and unsanitary showers.

Staff Behavior

Customers noted unprofessional and rude behavior from staff, including lack of responsiveness and poor customer service.

Shower Wait Times

Long wait times for showers are a common complaint, with customers reporting waits of 2-6 hours.

Parking Issues

The parking lot is overcrowded and poorly managed, with many trucks parked inappropriately and limited available spots.

Food Availability

There are frequent reports of inadequate food options, with many customers finding the food area dirty and understocked.
  • TI
    Truth Isinyoureyes
    1 day ago
    5.0
    Everything in an out of this place from the employees to the pilot it's clean an the employees are very respectful an nice! Don't miss this Pilot
  • EF
    Eugene F
    Nov 11, 2025
    1.0
    Night shift shower cleaners rap aloud. When confronted,I’ve been asked what’s my problem,trying to provoke and escalate.No customer respect here. Won’t spend a penny at this location. 11/10/25 10pm
  • RI
    Raven IronHeart
    Nov 4, 2025
    1.0
    Shitty management Jason Lane is the worst manager by far in the last 3 years out of the 5 managers they have had. Absolutely unprofessional no customer service skills to be had. Never spend money or business here if you have respect for yourself.
  • AV
    Adisa Vatres
    Nov 3, 2025
    1.0
    I would give it zero stars if it was an option. This Pilot is horrible. Very old inside, people don't work, long lines on cash registers, shower wait time at least an hour. But far worse is out of what they calim 40 parking spots only 10 can be used by OTR trucks. At least 30 spots are occupied by local drivers as their parking yard. During daytime it is pretty regular truck stop with no parking available, but at night gets like a horror movie. Cars drive around in circles checking out parked trucks. Dropping off drivers to trucks that are parked there what it looks like for days maybe months. Changing spots by using cars and spotters, stopping by trucks, filming trucks, taking pictures of parked trucks. Walking between trucks, driving trucks back and forward like they are leaving waiting for someone to come. Super creepy. If you can do not come here, this is my first and last time on this Pilot, by far the creepiest and dirtiest truck stop.
  • DW
    Desi Wright
    Oct 29, 2025
    2.0
    Probably the most unkempt pilot I’ve ever been to. Needs a cleaning and an update. Actually, they were painting so maybe they are updating. Not many gas pumps and two were broken… one of them had all of its wires hanging out. Just looked like a junky run down place.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.