Zips Car Wash

4.4
248 reviews
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Business Details

135 SE 29th St, Grand Rapids, MN
55744, United States
(218) 712-1801
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
135 SE 29th St, Grand Rapids, MN
55744, United States

Hours

Reviews

4.4
248 reviews
5 stars
198
4 stars
16
3 stars
2
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Kyle, Dylan, and Lindsey.

Service Quality

While some customers enjoyed the car wash experience, others reported issues with damage to their vehicles and dissatisfaction with the wash quality.

Claims Handling

Numerous reviews indicated frustration with the company's handling of damage claims, with many customers feeling that Zips did not take responsibility for damages.

Membership Issues

Several customers expressed dissatisfaction with the membership cancellation process and billing practices, citing difficulties in resolving issues.

Facility Maintenance

Customers noted that the facility was generally clean, but there were complaints about the vacuum performance and lack of drying rags.
  • BD
    Bridger Davis
    5 days ago
    4.0
    Good drive thru carwash with decent prices, especially for the membership where you can go through up to twice a day every day throughout the month! The vacuums should definitely have better attachments, though. It would also be nice if their available rags were better stocked so that they wouldn’t freeze/get hard during the colder months. Otherwise, this is probably the most economical choice for a carwash in Grand Rapids.
  • WH
    Wayne Hofmeister
    Nov 14, 2025
    1.0
    In the past this was a good value. Recently the wash is terrible. It doesn’t clean my truck very good at all. When I go through it doesn’t rinse thoroughly leaving soap on the paint and windows. Several vacuums don’t work, no towels to wipe the soap off of the finish. I bought a membership and when I went to use it the windshield tag didn’t scan. When I talked to the manager about it he told me to get a statement from the bank to prove I bought it. When I brought the statement to him he still didn’t believe me. He was a total jerk and should not be in a management position. I had to call corporate to get my membership straightened out, something that could have been handled locally at the Grand Rapids mn location. As it turns out I got screwed out of about one weeks worth of washes which I was never reimbursed for. My advice is to stay as far away from the Grand Rapids Mn zips car wash as possible.
  • PP
    Patrick Prag
    Nov 11, 2025
    5.0
    Nice car wash, absolutely great customer service, and super friendly. Like that, I can even clean the entire interior of the car as well.
  • EE
    emosnowXwhite
    Oct 22, 2025
    5.0
    The service was excellent. Wash excellent. Staff was helpful and friendly. Willing to help with anything.
  • TM
    Ta MCAL
    Oct 10, 2025
    5.0
    Absolutely wonderful service from Arial in Grand Rapids! She helped me through the whole process with my precious car!
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 135 SE 29th St, Grand Rapids, MN 55744, USA.