Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Elk River.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
19395 Evans Street Nw, Elk River, MN
55330, United States
Hours
Reviews
4.3
395 reviews
5 stars
275
4 stars
54
3 stars
15
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and professional staff, there were several complaints about rude behavior from management and poor handling of issues.
Service Quality
Customers reported a mix of experiences regarding service quality, with some noting excellent and efficient oil changes, while others experienced mistakes that led to further vehicle issues.
Wait Times
Several reviews mentioned long wait times, often attributed to being understaffed, despite the staff's efforts to manage the workload.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that oil change costs were high and not always justified by the service received.
Communication
There were mixed reviews on communication, with some customers appreciating clear explanations of services, while others felt pressured or ignored.
- RHRocky HornNov 12, 20255.0Always professional and awesome service. Go to place in Elk river.
- MVMike VangstadNov 11, 20251.0Technician didn’t properly tighten my oil filter, resulting in an oil stain on my driveway. I tightened the filter myself and checked the oil level - it was about a quart low. I returned to this Valvoline location and the manager refused to top off my oil and no apology was given. He claimed that he could not add oil to my vehicle because it had a recall on it and that I should immediately drive to the dealership for service. I let him know what I thought of that and certainly will not return.
- DDDavid DeminencoOct 31, 20255.0I had a great experience at Valvoline! The staff were friendly, helpful, and walked me through everything step by step. The service was quick, and everything went smoothly. I’ll definitely come back for my next oil change.
- JCJasmine Sailor CoronaOct 30, 20255.0Extremely quick service for an oil change, very respectful workers with great customer service!
- MSMatt SledsMNOct 29, 20255.0The Valvoline I choose to go to. Always professional and very quick. Very friendly.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 19395 Evans Street NW, Elk River, MN 55330, United States.
What are the operating hours of Valvoline Instant Oil Change?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM. The store is closed on certain holidays like November 27 and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes and customers can stay in their cars during the service.
Is there a nearby coffee shop where I can wait while my car is serviced?
Yes, Caribou Coffee is nearby where customers can relax and enjoy coffee while their vehicle is being serviced.
Are there any nearby ATMs around Valvoline Instant Oil Change?
Yes, there are multiple ATMs nearby including Wells Fargo ATM and Coin Cloud Bitcoin ATM for convenient financial transactions.
What other facilities are close to Valvoline Instant Oil Change for additional errands?
Nearby facilities include the City Of Elk River transportation services, Coborn's Express grocery and pharmacy, and Fairview Express Care medical center for various errands.
Can I find car-related services or stores near Valvoline Instant Oil Change?
Yes, there are automotive-related places nearby such as the Speedy gas station and other auto repair stores, offering a variety of services for your vehicle.