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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.4
(224 reviews)

Business Details

265 Carson St NW, Elk River, MN
55330, United States
(763) 241-8944
https://www.enterprise.com/en/car-rental/locations/us/mn/elk-river-1923.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elk River, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elk River location today.

Location

Enterprise Rent-A-Car
265 Carson St NW, Elk River, MN
55330, United States

Hours

Reviews

4.4
224 reviews
5 stars
166
4 stars
27
3 stars
7
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Convenience

Many reviews noted the ease of the rental process, including quick pickup and drop-off services.

Vehicle Quality

While most customers were satisfied with the vehicles provided, there were some complaints about cleanliness and vehicle condition.

Reservation Issues

Several customers experienced problems with reservations not being honored or receiving different vehicles than expected.
  • NN
    Nils Njus
    Feb 25, 2026
    1.0
    Not once or twice, but four times, my wife was promised a vehicle and when they picked us up, we were told they didn't have that vehicle and couldn't get that vehicle for at least a week. They claim they were told we wanted the cheapest vehicle they had, with in fact we asked for a Tahoe. Worst customer service experience ever experienced.
  • KS
    Kaylee Slagter
    Feb 17, 2026
    5.0
    Fantastic experience renting from this place! They gave me options when I arrived, the car got me safely to and from my destination, and I returned it easily after hours. My car had some issues with the sensors and cruise control and kept giving me a notification that it required maintenance- not a huge deal at all. When I notified them of these issues, they resolved everything and were so kind about it. I will definitely rent from them again in the future!!!
  • BW
    Brad Wistrom
    Feb 5, 2026
    5.0
    My damaged car being repaired at Deanos. Kristin, Zach, rest of staff, excellent service on rental car until repairs complete. Drop off, pickup, billing, dealing with insurance company, smooth process on a timely basis.
  • KK
    Kevin
    Jan 30, 2026
    5.0
    The team was great. Each and every one of them. I was picked up and dropped off at my work before and after I got the car. They were so friendly. Seriously, an amazing experience all around!
  • JJ
    Jessica Jensen
    Jan 7, 2026
    5.0
    They made it super easy & convenient. The employees there were great with awesome personalities. They stand behind what they say. They do make customer service top priority. I sure felt it. Thanks a lot guys. Great job.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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