Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Eden Prairie area, turn to Safelite AutoGlass . Those in central Eden Prairie or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 8453 Joiner Way, Safelite AutoGlass Eden Prairie repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
292 reviews
5 stars
224
4 stars
15
3 stars
5
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the professionalism and friendliness of the staff, several reported issues with the quality of work, including improper installations and damage to vehicles.
Scheduling Issues
Customers frequently mentioned difficulties with scheduling appointments, particularly with the national call center routing, leading to frustration and miscommunication.
Customer Experience
Positive experiences highlighted excellent communication and quick service, but negative reviews pointed to poor follow-up and unresolved issues after service.
Repair Effectiveness
Some customers expressed dissatisfaction with the effectiveness of repairs, noting that chips were not properly fixed or that replacements led to new issues.
Cleanliness and Care
Multiple reviews indicated that vehicles were returned in a messy state, with debris left inside, which detracted from the overall service experience.
- RSRick SumrallNov 7, 20254.0Easy with the professional staff.
- RBRichard BeckettOct 27, 20255.0Windshield replacement went quickly and quality of service was excellent.
- AHAdis HamzicOct 23, 20251.0I had a really bad experience with Safelite. It’s a terrible place to get your windshield replaced. I had one technician come out to replace the windshield on my Lexus, and not only was the job sloppy, but they also damaged my paint. The windshield wiper blades weren’t installed correctly, the cowl (where the windshield meets the hood) was reassembled poorly, and to top it off, they scratched one of my headlights. This was an extremely disappointing experience. I highly recommend avoiding Safelite and instead taking your car to a local mom-and-pop shop. Smaller businesses usually take their time and care about the quality of their work — something I wish I had gone with from the start.
- DDDevi DasOct 10, 20251.0I recently visited Safelite for what I naively believed would be a quick windshield chip repair. The chip was smaller than a dime — I almost needed a magnifying glass to see it. Apparently, that was too boring for them, because within 20 minutes, they heroically transformed it into a full-sized windshield crack. Talk about going above and beyond expectations! When I asked about it, they generously offered me the opportunity to pay for a brand-new windshield. How thoughtful — not every company helps you upgrade your car whether you want it or not. Then came the customer care experience, which deserves its own award. Each time I called, I was told a manager would “definitely” get back to me. I’m starting to think these managers are like unicorns — magical, mysterious, and utterly imaginary. At this point, my trust in Safelite is about as intact as my windshield (spoiler: it’s not). If you enjoy broken glass, unanswered calls, and creative storytelling, I highly recommend them. Otherwise, maybe stick with someone who doesn’t specialize in turning chips into modern art.
- DDDavid DaulSep 29, 20254.0Great service. Hoping to hear from the shop soon regarding the bug shield that was broken during the install.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Eden Prairie offer?
Safelite AutoGlass provides windshield repair and replacement, vehicle glass repair and replacement, windshield chip and crack repair, power window repair, and more.
Where is Safelite AutoGlass located in Eden Prairie?
The shop is located at 8453 Joiner Way, Eden Prairie, MN 55344, USA.
What are the business hours for Safelite AutoGlass in Eden Prairie?
Safelite AutoGlass operates Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile services for auto glass repair in Eden Prairie?
Yes, Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services in Eden Prairie.
Is there a national warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty for your peace of mind.
What payment methods are accepted at Safelite AutoGlass in Eden Prairie?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required for service at Safelite AutoGlass Eden Prairie?
Yes, appointments are required to ensure timely service. You can book online or call to schedule.
What nearby restaurants can I visit before or after my appointment at Safelite AutoGlass?
Nearby dining options include Pizza Karma, India Spice House, Wendy's, Jimmy John's, Taco Bell, Chick-fil-A, and Applebee's Grill + Bar where you can enjoy a meal around your visit.
Are there nearby automotive repair shops close to Safelite AutoGlass in Eden Prairie?
Yes, Tires Plus, Tires Plus Total Car Care, and Youngstedts Eden Prairie Tire and Auto Service are nearby for additional automotive repair and tire services.
What other health and wellness facilities are located near Safelite AutoGlass in Eden Prairie?
Nearby health-related places include Eden Prairie Rehabilitation, HealthPartners Dental Clinic, Park Nicollet Clinic, TRIA Physical Therapy, and SlimGenics Eden Prairie Weight Loss Center.