Penske Truck Rental

3.8
164 reviews

About

Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in Eagan, MN. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Eagan, MN today for all your truck rental and moving supply needs.

Location

Penske Truck Rental
965 Aldrin Dr, Eagan, MN
55121, United States

Hours

Reviews

3.8
164 reviews
5 stars
84
4 stars
27
3 stars
16
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including last-minute changes and unfulfilled reservations, leading to customer frustration.

Efficiency

While some customers experienced quick service, others reported long wait times and delays, particularly at the fuel bay and during truck pickups.

Pricing Issues

Customers expressed dissatisfaction with pricing discrepancies, unexpected charges, and perceived overpricing compared to competitors.

Maintenance Concerns

There were multiple reports of mechanical issues with rental vehicles, leading to delays and additional stress for customers.
  • JB
    Jeff Brewer
    Dec 26, 2025
    3.0
    Fast, friendly and professional CSR, very timely with roadside assistance, getting you back on the road. Along with returning our trucks in time from basic service repairs. These techs are busy little bees on the weekends. Hammering out a lot of work in a short amount of time. 5 stars for all of that. However, when it comes to a more complicated diagnostics, requiring an ASE certified specialist's knowledge and expertise. They are lacking. Great place for simple repairs. If you have a head scratcher... And require more than a parts changer. Whelp.. 1 star.
  • KG
    K G
    Nov 26, 2025
    5.0
    This was the nicest and smoothest truck rental experience EVER. The CSR found me a better discount than I had found myself, the price stayed the same from start to finish, UNLIKE other rentals friends and family members have experienced. Truck was clean and in excellent condition and there were NO SURPRISES! Every staff member we encountered live, online and by phone were knowledgeable and courteous. Great experience and highly recommend! One suggestion: if going on tollroads, know your route Nd contact those toll systems BEFORE your trip or immediately after so YOU can pay your tolls yourself. The rental paperwork DOES mention this and they will add a $25 fee PER transaction...that can be a big deal in some states! Fortunately, I read that and took care of it beforehand. It WOULD have been a big deal if I hadn't! Do yourself favor and follow thru on this!
  • LL
    Luke
    Nov 3, 2025
    1.0
    Going on 20 minutes waiting for a fuel boy. It wasn't always like this. Has gone wayyyyy downhill in the past month or two.
  • DD
    Digital Dailydeals
    Sep 19, 2025
    1.0
    Been forced to get fuel here for about a year now because the company I work for leases a truck from them. There is always a delay at the fuel bay. Only one good functional employee that knows what they are doing and two idiots that repeat the same mistakes over and over. It isn't rocket science. There doesn't need to be a constant delay yet every time I pull up I have to wait a half hour with nobody in front of me. Sick of explaining it to my boss. Do better.
  • HJ
    Hafza Jig
    Aug 16, 2025
    1.0
    I had a very negative experience with a supervisor named Steve. He was extremely disrespectful, assumed I didn’t understand English well, and even went as far as to call me “stupid.” That kind of behavior is unacceptable and unprofessional. As a customer, I should be treated with respect, not insulted. Because of this experience, I will be taking my business elsewhere

Frequently Asked Questions About Penske Truck Rental

What types of vehicles can I rent at Penske Truck Rental in Eagan, MN?

Penske Truck Rental in Eagan offers a wide range of moving trucks and vans suitable for local moving needs.

Where is Penske Truck Rental located in Eagan?

Penske Truck Rental is located at 965 Aldrin Dr, Eagan, MN 55121, US.