Enterprise Rent-A-Car

4.2
203 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Eagan, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eagan location today.

Location

Enterprise Rent-A-Car
1340 Duckwood Dr, Eagan, MN
55123, United States

Hours

Reviews

4.2
203 reviews
5 stars
137
4 stars
22
3 stars
9
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Katrina, Dylan, and Lewey.

Car Availability

Numerous reviews highlighted issues with car availability, including confirmed reservations not being honored and limited inventory.

Rental Experience

While some customers reported smooth and easy rental processes, others faced significant issues with vehicle condition and customer service failures.

Communication Issues

Several customers expressed frustration over poor communication, including lack of updates on reservations and difficulty reaching customer service.

Cleanliness and Vehicle Condition

Feedback was mixed regarding vehicle cleanliness, with some customers receiving well-maintained cars while others reported receiving dirty or damaged vehicles.
  • CC
    Carla Counters
    2 days ago
    5.0
    Jacob R. at the Eagan, MN location is awesome and he has gone the extra mile for me a few times now. He is always pleasant and is always professional! He is an asset to your company!
  • DM
    Dolore Mar
    3 days ago
    1.0
    I was really disappointed to learn that this rental car company rents vehicles to ICE. Personally, I don’t support the harm ICE causes in our communities, and seeing a local business help enable that feels wrong. If you’re thinking about renting here, I honestly recommend looking at other companies that don’t support these practices. It’s upsetting to see a business choose profits over the well-being of the community they serve.
  • RK
    Rebecca Kanner
    5 days ago
    5.0
    I had a great experience with the Enterprise Rent-A-Car in Eagan. Jacob was excellent—professional, friendly, and genuinely helpful throughout the process. Everything was well organized, the car was clean and in great condition, and pickup/return were quick and straightforward. I would absolutely use this location again.
  • EA
    Eric Aho
    Dec 27, 2025
    1.0
    I reserved a car because they said one was available. When I showed up, they had no cars I was supposed to go see my grandma who is probably not gonna be around for much longer and did not have a car available to me. They did not call me over the next day. I tried calling the day after that and could not even get through to them. They need to make this right
  • DD
    Daisuke021
    Dec 17, 2025
    1.0
    Very disappointed for this location Have to give a 1 star due to customer service failures; return the rentwas told everything is good to go. Was asked do i want a physical copy ir a digital copy of the return receipt. Asked if i could have both. Then was lied thst the printer is broken. Then was said that getting a digital copy thru email. For the entire day and onward to the next day still didn't get the digital copy receipt in my email. Checked spam box nothing showed up. Decided to call the office everytime you call the AI keep telling you "All representatives are busy" once it get thru they just went into silent mode and didn't say a word and just keep hung up on me every time I redial them. The next day after got off work decided to pay them a visit on the office: and was told that they would never do hang up there customer; then was told the printer was working again. I would stay clear of this location for now.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Eagan offer?

Enterprise Rent-A-Car in Eagan offers a wide range of vehicles, including standard cars, vans, and luxury cars, with flexible rental options to fit your needs.

What are the operating hours for Enterprise Rent-A-Car in Eagan?

The Eagan location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.