Tommy's Express® Car Wash

Reviews

• LW

  Landon West

  1 day ago
  5.0
  Lee provided excellent customer service and answered all the questions regarding the different options for washes. 5/5 definitely coming again
• PA

  Preston Adam

  2 days ago
  5.0
  I absolutely love Tommy’s Express Car Wash in Duluth! Every visit is fast, convenient, and leaves my car sparkling clean. The staff are friendly and welcoming, and the modern equipment always gets the job done perfectly. I especially appreciate the vacuum stations and mat washers for quick interior touch-ups, and the membership program makes it easy to keep my car clean year-round, especially during Duluth winters. The attention to detail and consistent quality make this my go-to car wash — if you want a fast, reliable, and high-quality wash, Tommy’s Express is the best in town!
• DG

  Da Goat

  5 days ago
  2.0
  This was my first time here. The employees were friendly and polite, which I appreciated. However, none of the vacuums were working properly. I first tried the vacuum near the garbage can and it didn’t work. I then moved to the opposite side, and that one also wasn’t working. While I was cleaning my car, another customer mentioned the vacuum I was using hadn’t been working either. An employee did come over and start one for me, but it still did not have proper suction. Overall, the staff was kind, but the vacuum stations all need maintenance.
• RZ

  Rachel Z

  Feb 5, 2026
  1.0
  I used to like going here, but there seems to be a problem every time I go out of my way to drive there for a car wash. The last several times I’ve gone both lanes haven’t been working, or one lane only was working and there’s a line that goes into central entrance. Additionally, their vacuums always have problems. They either don’t have good suction, or the top part of the vacuum falls off and you have to try to get it back on hoping it will stay. To pay $41 a month just to not be able to get my car washed, the sole purpose of the company, it’s safe to say that it’s been extremely frustrating.
• DL

  Dennis Lamkin

  Jan 30, 2026
  1.0
  I have been a Tommy’s member for years — always satisfied. I brought my new car in— 5,000 miles on it. Huge scratches all over both sides of the car after running it through Tommy’s car wash in Duluth. The assistant manager and an employee came out and took photos of the damage. The assistant manager told me that there was not a buffer working over the weekend and that he (assistant manager) would call me the next day which was Monday. He did not call. I gave him time due to Christmas, etc…. He never called. I called Tommy’s and he had his boss, Mike—the owner—tell me that he would not accept responsibility for my car’s damage. Mike was sarcastic. Mike put the assistant manager on a three way conversation, and Mike (not the assistant who took the photos and promised to follow up with me) said that no mention was made as to the promise of buffing, etc. I have two witnesses who were present when Mike and another employee took the photos of my damaged car and offered the buffing solution. Mike dismissed me. I called Tommy’s corporate and they called the owners assistant manager for resolution. The assistant said he’d have my car buffed as the corporate representative reported back to me. Once again, I have heard nothing from Tommy’s in Duluth. Jon Niemi Duluth, MN

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