Safelite AutoGlass

3.3
32 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Duluth area, turn to Safelite AutoGlass . Those in central Duluth or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 16 South Arlington Avenue, Safelite AutoGlass Duluth repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
16 South Arlington Avenue, Duluth, MN
55811, United States

Hours

Reviews

3.3
32 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
1
1 star
13
  • JF
    James Fuglestad
    Nov 7, 2025
    1.0
    Made appointment, got called by tech morning of appointment and was told they overbooked, unless someone canceled, my windshield would not be replaced. Got called by the office, was told I could cancel and rebook for a different day, but they couldn’t say if the same thing was going to happen on the next appointment. Got called by manager later that day, he said that they did not overbook, their tech had a tough windshield to do (deer hit), and that it took the tech 3 hours. I told the manager that he was lying, he told me he was going to have the tech come to my house and throw the windshield that took 3 hours to do in my driveway. He then told me that my appointment was canceled and they would not do my windshield. Horrible, horrible, horrible place to deal with. Unprofessional.
  • LK
    Luanne KohnWood
    Oct 16, 2025
    1.0
    Exceptionally bad customer service.
  • CH
    Caleb H
    Sep 30, 2025
    1.0
    TERRIBLE. I had a glass replacement scheduled. They replaced it with distorted glass (bad quality control). Then I had a warranty claim, had to reschedule twice (once for fog and once because of being short staffed). The warranty windshield they installed had cracked when the tech took it for a test drive. Now the shop will not let me go elsewhere, even though I DO NOT WANT TO DEAL WITH THEM. Farmers insurance is working to schedule me elsewhere and they will claw funds back from Safelite, do not deal with this location. They then asked me for $1,000 even though we have $0 deductible glass replacement, sent it to collections, then finally called Farmers insurance to clear things up on the $0 deductible. Terrible customer service, bad vibe. Techs are good people seems like though.
  • TK
    T K
    Sep 22, 2025
    1.0
    Showed up Monday morning 730am for them to tell me my glass was delivered to a store three states away. Sadly city auto glass and their legacy died due to corporate greed.
  • BH
    Barbara Hotop
    Sep 20, 2025
    5.0
    Devin did two vehicles for us that day. He was the absolute most polite man, our dog even liked him. OUr advice to you- give him a raise because he is definitely a top rep for your company.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Duluth offer?

Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Duluth?

Safelite AutoGlass is located at 16 South Arlington Avenue, Duluth, MN 55811, USA.