Customers consistently praised the friendly, professional, and accommodating staff who provided excellent service and communication throughout the repair process.
Quality of Work
Many reviews highlighted the high-quality repairs and attention to detail, with vehicles returned looking like new and even cleaned inside and out.
Efficiency
Customers appreciated the quick turnaround times for repairs and the convenience of loaner cars, making the process smooth and stress-free.
Honesty and Fair Pricing
Several reviews noted the fair pricing and honesty of the business, with customers feeling they received good value for the services provided.
AC
Abigail Colborn
Feb 5, 2026
5.0
back window was busted out and these kind guys helped me crash wrap it to keep it safe from the weather and recommended me a glass repair shop. thank youuu
TS
Tyral Sundberg
Jan 14, 2026
5.0
Quality Collision understands customer service. I’ve brought my work trucks here for years and lastly my own truck after a deer hit. I picked it up and it was started up waiting, sparkling like it was brand new. Most impressively was they removed a whole bunch of tint residue off the inside of my window that I’ve been picking at for months. They didn’t do any work to that window but just went above and beyond!
FF
Frank
Dec 31, 2025
5.0
Quality Collision does not take advantage of their customers. They were honest and quoted a fair price on my repairs. They also did a great job of repairing my vehicle. They also make sure that the customer is totally satisfied with thier work. I would highly reccomend Quality Collision.
BS
Bree Schabert
Nov 8, 2025
5.0
Having damage done to your car and dealing with insurance is so stressful but everyone here made it such an easy process. The work they performed was done perfectly and my car looks good as new. It's so clear everyone takes pride in their work. They even detailed the interior of my car! And they organized all the junk in my center console and folded the blankets in my trunk! They really go above and beyond. I am SO THANKFUL they had a loaner car available as well. Highly recommend!
JK
Jordan Kalm
Oct 20, 2025
5.0
I really appreciated Quality Collision. They were quick, efficient, and open/honest with me about the time and cost that it would take to replace a part of my cart.
Frequently Asked Questions About Quality Collision
How do I get a fair price?
If paying out of pocket, make sure to get multiple estimates, if using insurance make your choice of quality auto body shops.
How long will it take to get my car fixed?
Generally, an auto body repair job can take anywhere from two days to two weeks depending on the size of the job and parts availability.
What's the process to get my car repaired?
First, contact your insurance to file a claim, get your claim number, and take that to your choice of body shop. The shop will then take photos of the damage, submit an estimate to your insurance and schedule you for repairs.
Do I have to use my insurance's recommended collision shop?
In Minnesota as well as Wisconsin, you are not required to use your insurance's recommended shop. you can choose the shop you prefer!
How do I choose the right collision repair shop?
Finding a shop with good recent reviews, quality, and experienced technicians, taking the lead on claims, having courtesy vehicles available, and having fair pricing are all good ways of selecting the right shop for you!
How can I get a fair price for my auto body repair at Quality Collision?
If paying out of pocket, get multiple estimates. If using insurance, choose a quality auto body shop like Quality Collision for the best service.
How long does it typically take to repair a car at Quality Collision?
Repairs usually take between two days and two weeks, depending on the extent of damage and parts availability.
What is the process for getting my car repaired at Quality Collision?
First, contact your insurance to file a claim and get a claim number. Then bring this to Quality Collision. They will assess the damage, submit an estimate to your insurer, and schedule repairs.
Am I required to use my insurance’s recommended collision shop in Minnesota or Wisconsin?
No, in both Minnesota and Wisconsin you can choose any collision repair shop you prefer, including Quality Collision.
What should I look for when choosing the right collision repair shop?
Look for shops with good reviews, experienced technicians, quality service, help with claims, availability of courtesy vehicles, and fair pricing.
What types of auto repair services does Quality Collision offer?
They provide auto body repair, auto painting, and paintless dent removal services.
What are Quality Collision’s business hours?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on weekends.
Does Quality Collision offer loaner cars during the repair process?
Yes, loaner cars are available as part of their services to provide convenience while your vehicle is being repaired.
Are there any notable places near Quality Collision that I can visit before or after my appointment?
Yes, nearby you can find the United States Postal Service for your mailing needs, WESTyle Fashion for shopping, and Anytime Fitness West Duluth if you want to exercise.
How can nearby facilities like the Duluth Police Department and Duluth Fire Department Station 8 assist customers visiting Quality Collision?
Having emergency and law enforcement services close by creates a safe and secure environment for customers visiting Quality Collision.
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