Feedback indicates a mix of helpful and rude staff, with several customers reporting poor communication and unprofessional behavior.
Inventory Issues
Many customers experienced problems with parts availability and accuracy, often driving long distances only to find parts were not as described or damaged.
Pricing
While some customers praised the low prices, others felt that certain parts were overpriced compared to competitors.
Overall Experience
The business has a loyal customer base that appreciates the selection and some aspects of service, but there are significant complaints about management and consistency.
BB
Brian Boder
Feb 18, 2026
5.0
If you don't want to wait for the new part to arrive in the mail after you order it because buying it locally is threw the roof in pricing. Chesney's is the place to go, call, inquire for the part you need.
Their online inventory ihas the used parts graded so you have options of what you're going to get. Their warranty is more than sufficient if you were to have a problem with the part. 90 days as long as you keep the receipt to show them if you need to bring it back.
If it doesn't break in the first week or two, more than likely the part you purchased will outlast their warranty. Probably 25% less than the online price of new and 50% to buy locally. I'm all for supporting the local parts stores but when it comes to a difference of $50's and $100's.
I give Chesney's a call instead.
VH
Vito Houle
Feb 6, 2026
5.0
Always helpful and prices are good
JD
John Doe
Dec 12, 2025
1.0
I called and spoke with James on Monday, 12/8, about a pair of tail lights. He confirmed that they have two of those cars on site and said he would get back to me on Wednesday, 12/10. It seemed like a long time just to provide an update about tail lights, but they are not available anywhere else in the state, so I waited. I did not receive an update, but I gave him the benefit of the doubt because of the snowstorm we had.
I called back today, 12/12. He told me he still did not have an update and that he would call me at 1 PM. No call came in. I called again at 2:30 PM, and he said that one car has a broken driver side assembly and his boss smashed the rear end of the other or something along those lines. When I asked why he never updated me, he had no explanation.
I have purchased engines and other parts from Chesney in the past, but after this experience I will be taking my business elsewhere.
RS
randy stingley
Nov 5, 2025
5.0
They've always been good to deal with.
AS
Anthony Shannon
Oct 28, 2025
4.0
Helpful and informative. Not like another salvage yard with a crab on the phone.
Frequently Asked Questions About Chesney Auto Salvage
Do you sell used auto parts?
Absolutely. Our extensive inventory includes a wide range of used and recycled auto parts for various vehicle makes and models. You can easily browse our inventory online or give us a call to check availability for the specific part you need.
What types of vehicles do you accept?
We accept a diverse range of vehicles including cars, trucks, SUVs, vans, motorcycles, and certain commercial vehicles. The condition of the vehicle doesn't matter - we'll take them whether they're running or not.
What is an auto salvage yard?
An auto salvage yard is a facility where vehicles that are damaged, wrecked, or no longer wanted are processed. We dismantle these vehicles for parts, recycle materials, or sell them as-is. Our services include offering used auto parts, purchasing junk cars, and helping customers find cost-effective solutions for their vehicle repairs.
Do you sell used auto parts at Chesney Auto Salvage?
Yes, Chesney Auto Salvage offers a wide range of used and recycled auto parts for various vehicle makes and models. You can browse the inventory online or contact them to check specific part availability.
What types of vehicles does Chesney Auto Salvage accept?
They accept cars, trucks, SUVs, vans, motorcycles, and certain commercial vehicles, regardless of whether they are running or not.
What services does Chesney Auto Salvage provide?
They provide auto salvage services including dismantling vehicles for parts, recycling materials, purchasing junk cars, and offering cost-effective repair solutions.
What are the yard hours at Chesney Auto Salvage?
The yard is open Monday through Friday from 8:00 am to 5:00 pm and is closed on Saturdays, Sundays, and certain holidays.
What payment methods does Chesney Auto Salvage accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Chesney Auto Salvage offer delivery services?
Yes, they provide delivery services for their auto parts.
Where is Chesney Auto Salvage located?
Chesney Auto Salvage is located at 6250 Beaver River Rd, Duluth, MN 55803, USA.
How can nearby Chesnay Auto Company assist me as a customer?
Chesnay Auto Company, located nearby, offers automotive parts and vehicle sales which can complement your visit to Chesney Auto Salvage by providing additional parts or new vehicles.
What nearby recreation options are available around Chesney Auto Salvage?
McKeever Lake nearby offers opportunities for lake activities, cabin stays, and RV park accommodations, which you might enjoy before or after your visit.
Is there a nearby service for professional automotive or event photography?
Yes, North States Safety nearby provides professional services including event photography, which could be useful if you need photographic documentation related to your vehicle or events.
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