Mixed reviews on customer service; some found staff helpful and friendly, while others reported rudeness and poor communication.
Inventory Issues
Customers frequently experienced discrepancies between parts availability and what was confirmed over the phone, leading to frustration.
Pricing
Prices are generally considered reasonable, but some customers felt they were overpriced compared to competitors.
Parts Quality
Quality of parts received varied; some customers reported satisfactory experiences while others received damaged or incorrect items.
Accessibility
The yard's accessibility and organization were criticized, with some customers finding it difficult to navigate and locate parts.
YY
Yeng Yang
Dec 12, 2025
1.0
I called and spoke with James on Monday, 12/8, about a pair of tail lights. He confirmed that they have two of those cars on site and said he would get back to me on Wednesday, 12/10. It seemed like a long time just to provide an update about tail lights, but they are not available anywhere else in the state, so I waited. I did not receive an update, but I gave him the benefit of the doubt because of the snowstorm we had.
I called back today, 12/12. He told me he still did not have an update and that he would call me at 1 PM. No call came in. I called again at 2:30 PM, and he said that one car has a broken driver side assembly and his boss smashed the rear end of the other or something along those lines. When I asked why he never updated me, he had no explanation.
I have purchased engines and other parts from Chesney in the past, but after this experience I will be taking my business elsewhere.
RS
randy stingley
Nov 5, 2025
5.0
They've always been good to deal with.
AS
Anthony Shannon
Oct 28, 2025
4.0
Helpful and informative. Not like another salvage yard with a crab on the phone.
SS
Scot
Oct 16, 2025
5.0
Top rate personel and fast courteous service a call back is so much better than pulling parts in the mud and rain. Only ones who had my rim as well
CS
Chris Stage
Oct 10, 2025
5.0
Chesney is my go-to parts salvage yard. I like to go into the yard to find and pull the parts I need. There is an unbelievable amount of vehicles. If I have problems finding a vehicle make, I can ask anyone and get the right directions.
Frequently Asked Questions About Chesney Auto Salvage
Do you sell used auto parts?
Absolutely. Our extensive inventory includes a wide range of used and recycled auto parts for various vehicle makes and models. You can easily browse our inventory online or give us a call to check availability for the specific part you need.
What types of vehicles do you accept?
We accept a diverse range of vehicles including cars, trucks, SUVs, vans, motorcycles, and certain commercial vehicles. The condition of the vehicle doesn't matter - we'll take them whether they're running or not.
What is an auto salvage yard?
An auto salvage yard is a facility where vehicles that are damaged, wrecked, or no longer wanted are processed. We dismantle these vehicles for parts, recycle materials, or sell them as-is. Our services include offering used auto parts, purchasing junk cars, and helping customers find cost-effective solutions for their vehicle repairs.
Do you sell used auto parts at Chesney Auto Salvage?
Yes, Chesney Auto Salvage offers a wide range of used and recycled auto parts for various vehicle makes and models. You can browse the inventory online or contact them to check specific part availability.
What types of vehicles does Chesney Auto Salvage accept?
They accept cars, trucks, SUVs, vans, motorcycles, and certain commercial vehicles, regardless of whether they are running or not.
What services does Chesney Auto Salvage provide?
They provide auto salvage services including dismantling vehicles for parts, recycling materials, purchasing junk cars, and offering cost-effective repair solutions.
What are the yard hours at Chesney Auto Salvage?
The yard is open Monday through Friday from 8:00 am to 5:00 pm and is closed on Saturdays, Sundays, and certain holidays.
What payment methods does Chesney Auto Salvage accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Chesney Auto Salvage offer delivery services?
Yes, they provide delivery services for their auto parts.
Where is Chesney Auto Salvage located?
Chesney Auto Salvage is located at 6250 Beaver River Rd, Duluth, MN 55803, USA.
How can nearby Chesnay Auto Company assist me as a customer?
Chesnay Auto Company, located nearby, offers automotive parts and vehicle sales which can complement your visit to Chesney Auto Salvage by providing additional parts or new vehicles.
What nearby recreation options are available around Chesney Auto Salvage?
McKeever Lake nearby offers opportunities for lake activities, cabin stays, and RV park accommodations, which you might enjoy before or after your visit.
Is there a nearby service for professional automotive or event photography?
Yes, North States Safety nearby provides professional services including event photography, which could be useful if you need photographic documentation related to your vehicle or events.