Valvoline Instant Oil Change

4.2
570 reviews
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Business Details

3530 Northdale Blvd, Coon Rapids, MN
55448, United States
(763) 427-7551
https://store.vioc.com/mn/coon-rapids/3530-northdale-blvd
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Coon Rapids.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3530 Northdale Blvd, Coon Rapids, MN
55448, United States

Hours

Reviews

4.2
570 reviews
5 stars
398
4 stars
62
3 stars
24
2 stars
18
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the efficiency and professionalism of staff, while others noted issues with incomplete checks and poor customer service.

Wait Times

Many customers expressed frustration with long wait times, often exceeding the estimated wait provided by the online system.

Customer Service

While some reviews highlighted friendly and helpful staff, others reported rude or unprofessional behavior from certain employees.

Pricing and Coupons

Several customers were dissatisfied with the handling of coupons and pricing, citing issues with scanners not working and feeling misled about service costs.
  • JT
    Jack Titus
    2 days ago
    5.0
    This team did amazing! Short staffed and still working hard! Keon helped me get a new battery in and had a great attitude the whole time!
  • CM
    crystal montgomery
    5 days ago
    5.0
    These guys did awesome! Transmission, radiator flush and oil change in 35 minutes!!! Thanks so much!
  • MC
    MZ Chandler
    Dec 25, 2025
    5.0
    Happy with the process so nothing is missed. The friendliness of the staff.
  • JF
    Jordan Fedora
    Dec 24, 2025
    1.0
    I stopped into the valvoline for a simple oil change...well what I thought was going to be simple. I had to show the technician how to evac the oil from my car after my skid plates were already removed. After being at the valvoline for upwards of an hour and a half I finally embarked on my journey home. About ten miles down the road my underbody skid plate had come undone from the underneath of my car. At that point I had to stop on the side of the interstate to assess the issue. I looked underneath my car with a flashlight because at this point it was dark and people were passing me at 75 plus feet from my face. From what I assessed it looked like the felt type skid plate was dragging on the ground and what looked like my bumper was now misaligned due to missing the structural integrity of the underbody plastic. I proceeded to call Valvoline customer care and was notified that they couldn't contact the store nor could they offer me any sort of help. At that point I tried to limp my car to the next exit in Forest Lake, MN. When I arrived there I confirmed my initial assessment of the damage and tried calling customer care again. At that point I spoke with Kim from customer service that was nice enough to start a claim for me and notified me that there was record of this incident. I then had a friend drive a couple hours to forest lake with a jack and tools so that I could remove the underbody plastic and continue my drive home. This was intended to be a quick stop at Valvoline and turned into my pets being left in their crates for upwards of 12 hours and caused over a thousand dollars in damage to my vehicle. Having multiple employees take a break and leaving a couple to fend for themselves during a busy time was also extremely rude and frankly teaching someone about different tools and different hardware on the bottom of my vehicle doesn't give the customer the reassurance that things are going to be completed correct. I have yet to diagnose if my drain plug is indeed rounded out but by the sounds of impacts at full torque on the bottom of my vehicle...I'm honestly afraid to look at what kind of mechanical damage has been done to my vehicle. This has not only solidified my desire to never step foot near a valvoline again. My hopes is that this is made right, but I have a hard time accepting that I paid for this oil change after all of this has happened.
  • SR
    Sarah Robinson
    Dec 13, 2025
    5.0
    I’ve been to this location several times, and it remains the best experience. They have good coupons and specials, plus the service is fast and easy, I don’t even have to get out of my car. Usually start to finish it takes about 15 minutes. Plus the oil works great in my car, and I always maintain top mileage afterward.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Coon Rapids offer?

Valvoline Instant Oil Change offers quick and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the hours of operation for Valvoline Instant Oil Change on weekdays?

Valvoline Instant Oil Change in Coon Rapids is open from 8:00 AM to 8:00 PM Monday through Friday.