Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Burnsville, MN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burnsville location today.
Location
Hours
Reviews
4.2
313 reviews
5 stars
216
4 stars
34
3 stars
10
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported extremely poor service, including unreturned calls and rude behavior.
Vehicle Quality
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and malfunctioning features.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite prior confirmations, leading to significant frustration.
Positive Experiences
Despite negative feedback, many customers reported positive experiences, citing efficient service, friendly staff, and smooth rental processes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting inflated rates and lack of transparency regarding additional fees.
- DGDouglas Gerhart3 days ago5.0I needed a vehicle fast. They took great care of me. Excellent customer service team. A++++++
- FVFreddie Velez5 days ago5.0I have had interactions with two different Enterprise locations ( Apple valley and Burnsville) and was greatly impressed by the friendliness and customer service attitude
- PRPhillip RousseauNov 12, 20255.0they gave me a nissan to drive while my nissan versa was being fix..just love it
- TRTESHINDA RICHARDSONNov 5, 20251.0I’ve been renting with Enterprise for the past four months, and unfortunately, my experience has been very disappointing. I’ve dealt with double charges, vehicles not fueled properly at pickup, and poor customer service—both in person and over the phone. To make matters worse, I’ve been waiting over three weeks for Enterprise to review my account regarding incorrect charges, yet I continue to see additional amounts being billed. This lack of communication and accountability is unacceptable for a company of this size. I hope Enterprise takes this feedback seriously, reviews my situation promptly, and improves both its billing accuracy and customer service follow-through.
- JPJoe PlatekOct 6, 20251.0Some of the worst customer service I have ever encountered. I have tried three times to get in touch with the area/regional manager and no one has called back so leaving my review here. I was not able to arrive at exactly my reservation time, this caused them to give my reserved car away. When I arrived there were no longer any vehicles in my class size because "I didn't show up on time, we give it away" Multiple times they explained that it was my own fault that they didn't have a vehicle. No where is this posted and this is my first experience ever hearing that. Skipping ahead, I was so annoyed by the customer service that I went in to the office to grab business cards of the associates and when I returned to sign the contract there was nothing to sign. I received the email version and the person who checked me out had forged all my initials and signatures on the contract. If anyone would like to reach out before I put more details here I would appreciate it. Stay away from this location. Edit, I have now followed up two more times and every time I am told my issue will be escalated to management and I will receive a call back. Still no call. This level of customer service is absolutely horrid. Markus Knudsen is the employee who forged signatures and him along with the local manager Hamsa were the most rude employees I have ever dealt with.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Burnsville?
Enterprise Rent-A-Car in Burnsville offers a wide range of vehicles including standard cars, vans, luxury cars, and more to fit your needs.
What are the operating hours of the Enterprise Rent-A-Car location in Burnsville?
The Burnsville location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is the Enterprise Rent-A-Car office located in Burnsville, MN?
It is located at 400 County Road 42 W, Burnsville, MN 55337, USA.
How can I make a reservation at Enterprise Rent-A-Car in Burnsville?
Reservations can be made online at http://enterprise.com/reserve or through their website.
What payment options does Enterprise Rent-A-Car accept at the Burnsville location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Burnsville offer any special deals or discounts?
Yes, they have great weekend rates and offer discounts for active military members.
Is Enterprise Rent-A-Car in Burnsville women-owned and do they offer airport pickup service?
Yes, the Burnsville location is women-owned and offers airport pickup service.
What nearby automotive services can I visit when renting from Enterprise Rent-A-Car in Burnsville?
Nearby you can find Interstate All Battery Center for automotive parts and repairs, and Midas Burnsville for tire and automotive services.
Are there shopping options close to Enterprise Rent-A-Car in Burnsville for errands before or after renting a vehicle?
Yes, nearby shopping options include The TJX Companies, Best Buy, Old Navy, and Bob's Discount Furniture among others.
What nearby healthcare or wellness services are available near Enterprise Rent-A-Car in Burnsville?
Nearby healthcare options include Dr. James Lyons optometry practice and Vetco Vaccination Clinic for pet care.