Valvoline Instant Oil Change

4.4
344 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in BUFFALO.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
802 FIRST STREET NE, BUFFALO, MN
55313, United States

Hours

Reviews

4.4
344 reviews
5 stars
251
4 stars
47
3 stars
12
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

There were mixed reviews regarding the quality of service, with some customers experiencing issues such as incorrect oil types and leaks, while others reported quick and efficient service.

Wait Times

Several customers noted long wait times, with some expressing frustration over delays during their visits.

Communication

Customers appreciated clear communication from staff about services performed, although some reported issues with follow-up and resolution of problems.

Pricing Concerns

Some customers found the pricing to be high and expressed dissatisfaction with the lack of transparency regarding costs.
  • AW
    Amy Wedgewood
    Dec 12, 2025
    1.0
    Have I have never had an issue before until now. My oil has always been changed at Valvoline in Buffalo. The tech’s were finishing up, gave me my receipt, all good. Waited and waited, 10 more minutes went by and then a tech came and asked me for my receipt back. He took it and went to the back of my car and I heard conversing and all of a sudden heard oh no dam. A few minutes later they all came to my window holding a universal plug, and asked if I knew what it was, I said no so they explained that the inside thread of the oil pan was stripped and they couldn’t get the plug out and when they do get it out they will replace it with this one. Also said sorry for ruining your weekend. I said well Valvoline was the last to do it. So Valvoline stripped my oil pan. I expect Valvoline to replace my oil pan. And supposedly the last tech to change my oil was fired because of over tightening . Ugh! I take care of my vehicles and then it is broken by an oil tech. Plus they said they check my tire pressure and never did. Valvoline better pay to fix my car.
  • KJ
    Kirsten Jensen
    Dec 8, 2025
    4.0
    Tried Valvoline instant oil change for my first time Saturday 12/6. Techs were friendly and respectful. Got my window sticker and receipt but didn't look at them til I reached my next destination. Realized they put conventional in instead of synthetic. While not the end of the world, my vehicle has always ran on synthetic. It was the wrong kind of oil for my vehicle based on Google, owners manual and opinions of friends. The techs on Saturday didn't ask me anything about if I want synthetic or conventional. Sunday 12/7 I called and explained the problem to manager Brittany. She told me to come back and they will fix it. She was also nice and helpful. While not an ideal first experience, they made it right and I will likely be back. But I will specify synthetic from now on. 😊
  • JH
    Joe Hartley
    Nov 25, 2025
    3.0
    This is a tough one because the other Valvoline was amazing. I pulled in ans there were two cars in the bays and me and one other waiting to be pulled in. The suv in front of me had multiple things done to it so they took a long time. The other bay went through their car and then the next car. Then another car pulled up and they pulled them in. In total I waited 1 hour 28 mints to be done which is unacceptable. Then the guy draining the oil was complaining about taking my plastic shield off the bottom to get to the oil. Maybe it was an off day but I'd stay away from this location of you want to get in and out.
  • LM
    Lisa Michalik
    Nov 11, 2025
    5.0
    I go to the Buffalo Valvoline regularly. Everyone there has been great. This morning, had a great experience. Just went in for a quick top of my fluids, Bryce was right on top of it. He came to my car quickly and helped me out so I didn't have to wait for a stall to open. He was pleasant and it was nice to see a smiling face this morning.
  • KW
    Kay Westby
    Oct 27, 2025
    5.0
    If it was possible to give 10 Stars I would. This place absolutely rocks. The staff is knowledgeable and helpful and just plain great. Prices are really good.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Buffalo offer?

Valvoline Instant Oil Change in Buffalo offers quick, easy, and trusted preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Buffalo?

The Buffalo location is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as November 27, 2025, and December 25, 2025.