Enterprise Rent-A-Car

Reviews

• SA

  stephen aiken

  Apr 19, 2026
  5.0
  Best customer service in my 50 years of varied Enterprise rental experience found at this office. Minnesota "nice" is an understatement here.
• TP

  Tish Petersen

  Apr 11, 2026
  1.0
  I needed a rental car this past week while mine was in the body shop for collision repair. My insurance did not cover rentals so I was paying out of pocket. They were nice enough to meet me at The body shop with the rental car, so as soon as I drop mine off I had a car to go home with. And that was the only good thing about the experience. They brought me a Hyundai Tucson. It looked nice from the outside, with a few scrapes and chips. It had nice interior features but beyond that, it was the nastiest car I have ever been in. It had a light gray cloth interior covered in dirt spots and stains. The carpet looked like it had never been vacuumed. I flipped down the visor on the driver's side one day and saw that the mirror was shattered. The worst thing about it was the smell. There was a NO SMOKING sticker on the dash but apparently it didn't matter to the previous renter. It smelled like a dirty ashtray. I got a headache every time I got into the car. Febreze didn't even help. I was so happy when my car was done 3 days early so I didn't have to drive this piece of crap anymore. I can't believe that they charged me $724 to drive it for 5 days. They should be paying customers to drive a vehicle in that condition. Next time I need a car, definitely using Hertz.
• CF

  cory farnquist

  Apr 8, 2026
  5.0
  I rented a car from them recently on a Saturday, it was a bit of an emergency situation for me due to a car accident. They close at noon on Saturdays and when I arrived, there was a stack of people there. A young man named Luke was working on the counter, he had an amazingly good attitude and was extremely efficient and got us all taken care of. A lot of pressure, never wavered in his attitude and everybody got what they needed. Good work and thank you Luke!
• KH

  Karen Healy

  Apr 3, 2026
  5.0
  I cannot say enough about the exceptional customer service I received at this Enterprise location in Brooklyn Park, Minnesota. The initial phone call I made inquiring about vehicle availability and pricing, the detailed information regarding aspects about the vehicle I would be driving, the very much appreciated courtesy pickup from my residence to Enterprise and back home again when returning were all dealt with extremely courteous, patient, and knowledgeable staff. A shoutout of recognition and utmost appreciation to DJ, Ethan, and Josh, the three gentlemen who assisted me!! On a side note, I witnessed another staff person interacting with a customer and there seemed to be a bit of a cultural and, or, language barrier. This staff person, and the customer as well, appeared to be extremely respectful and patient with one another while trying to navigate the insurance and paperwork involved. I highly recommend Enterprise in Brooklyn Park, MN and will definitely rent from this business again as the staff there made renting a vehicle seamless!
• PM

  Phillip Murwin

  Apr 2, 2026
  5.0
  The enterprise employees that I interacted with were all cheerful and ready to help. The vehicle was clean and ready to roll as soon as the paperwork was filled out. Everything was quick and smooth and I was very appreciative of everyone's readiness and willingness to get me on the road both when I was picking up the car and when I was dropping it off.

Frequently Asked Questions About Enterprise Rent-A-Car