Business Details
About
Acura DealerCar DealerUsed Car DealerAuto Parts StoreAuto Repair Shop
Visit Buerkle Acura in Brooklyn Park, MN, to shop an incredible selection of new Acura vehicles, explore used cars or get reliable auto service. With our Buerkle Rewards Plus program, reputation as a top Certified Pre-Owned Acura dealership and dedication to providing a high level of customer service, we’re the go-to Acura dealer nearby, just two miles east of Arbor Lakes shopping district.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
981 reviews
5 stars
831
4 stars
44
3 stars
21
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Many customers praised the sales team for being friendly, knowledgeable, and non-pushy, creating a positive car buying experience.
Service Department Issues
Numerous reviews highlighted significant dissatisfaction with the service department, particularly regarding rude staff, long wait times for appointments, and unresolved vehicle issues.
Customer Service
While some customers reported excellent service and follow-up from sales staff, others experienced poor communication and unprofessional behavior from certain employees, particularly in the service department.
Vehicle Quality Concerns
Several customers expressed frustration over receiving vehicles with undisclosed issues, including mechanical problems and lack of proper inspections before sale.
- SOshaheen omarDec 28, 20255.0Earlier this year, I worked with Tristan Lindahl at Buerkle Acura in Brooklyn Park, Minnesota. Before meeting him, I had talked to a sales associate at a different location and honestly felt pretty overwhelmed. The experience felt very pushy, and I got the sense that it was more about making a sale than actually helping me figure out what I wanted. I ended up going to Buerkle Acura, and my experience was completely different. Tristan never pressured me or tried to rush my decision. He was patient, understanding, and really took the time to listen to what I was looking for. Since the car I wanted had to be ordered, the process took a couple of months, but Tristan was always communicative and reassuring throughout it. He kept me updated on everything, which made the wait way less stressful. I also worked with one of the finance advisors, and they were honestly so kind. They were very accommodating and mindful, and they made sure I felt comfortable and understood everything before moving forward. Overall, it was such a nice team to work with. I’ve now had my car for over six months, and I truly feel like I made the right decision. I’m really grateful for the experience and for how supportive everyone was. Even after everything was finalized, Tristan still checks in, which says a lot about the kind of person and salesperson he is. If you’re thinking about getting an Acura, I would definitely recommend Tristan Lindahl and the team at Buerkle Acura. The whole experience felt comfortable, genuine, and stress-free.
- RKRon KirschtDec 7, 20253.0The service itself was a 4+, but the experience in scheduling my service was well below satisfactory.
- ATArkady TalkachouNov 21, 20255.0Was there for an oil change, done in 40 minutes, no extra sales, excellent job!
- ZYZoua YangOct 29, 20251.0Horrible customer service from the service department. Terry did not listen to any of our concerns nor did he try to help or offer any sort of customer experience. Will never return or buy a vehicle from here or ever recommend to anyone I know.
- GGGadeirOct 20, 20255.0Andy Phan is great to work with! He is very responsive and communicative. I would certainly recommend working with him when looking for a vehicle. He made my car purchase (2022 Mitsubishi Outlander) process seamless. I hope to have more great experiences when dealing with this dealership in the future.
Frequently Asked Questions About Buerkle Acura
What types of vehicles can I find at Buerkle Acura?
Buerkle Acura offers a wide selection of new Acura vehicles as well as used cars.
What are the operating hours of Buerkle Acura?
Buerkle Acura is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Buerkle Acura provide auto repair and maintenance services?
Yes, Buerkle Acura offers reliable auto service including repair and oil changes.
Is Buerkle Acura wheelchair accessible?
Yes, the dealership has wheelchair accessible seating and restrooms.
What payment methods are accepted at Buerkle Acura?
They accept credit cards, debit cards, and checks as forms of payment.
Does Buerkle Acura offer car rentals?
Yes, car rental services are available at Buerkle Acura.
Where is Buerkle Acura located?
Buerkle Acura is located at 7925 Brooklyn Boulevard, Brooklyn Park, MN 55445, USA.
What are some dining options near Buerkle Acura?
Nearby dining options include El Loro Mexican Restaurant, Reyes Restaurant Bar Breakfast, Applebee's Grill + Bar, Vietnam House Restaurant, Popeyes Louisiana Kitchen, and McDonald's.
Are there financial services near Buerkle Acura?
Yes, U.S. Bank and several ATMs are located close to Buerkle Acura for convenient banking.
What other automotive-related businesses are near Buerkle Acura?
Nearby automotive-related businesses include O'Reilly Auto Parts and Tclocksmiths Inc locksmith service.