Tommy's Express® Car Wash

4.1
202 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Bloomington, MN believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
200 W. Old Shakopee Rd., Bloomington, MN
55420, United States

Hours

Reviews

4.1
202 reviews
5 stars
143
4 stars
13
3 stars
8
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude management and poor customer service experiences.

Car Wash Quality

The quality of the car wash received mixed reviews; some customers were satisfied with the cleanliness, while others reported issues with damage to their vehicles and inadequate cleaning.

Membership Experience

The monthly membership plan was generally viewed positively for its value and convenience, but some customers expressed dissatisfaction with price increases and service quality.

Wait Times

Several reviews mentioned long wait times, particularly during busy hours, which detracted from the overall experience.

Facility Condition

The facility was often noted for its cleanliness and availability of free vacuums, although some customers pointed out issues with vacuum performance.
  • SL
    Simone LaBeau
    3 days ago
    5.0
    Sasha couldn't have been more welcoming & cheerful! She gave my pup a treat, she explained everything, she was exuberant. Very refreshing. Keep this employee happy. A GEM
  • IN
    Irfan Niazai
    Dec 29, 2025
    1.0
    The worst and unprofessional stuff , Strongly say don’t trust and west your time with them,anything can happen with you guys When I entered the car wash, one of your staff members was standing and told me that my car was not straight. He asked me to go back and said he would stop me and guide me. When I started reversing, my rear camera was not working properly because of water, and I could not see clearly. While following the staff’s instruction to go back, my car hit another vehicle. My rear bumper was damaged. I believe this accident was not my fault because I was following the instructions given by your employee, and the situation happened during the car wash process. I have Videos that you guys are blame
  • SS
    Suhmirr
    Dec 21, 2025
    5.0
    I had a great experience at Tommy’s Car Wash thanks to Nolan! He was friendly, professional, and went above and beyond to make sure everything ran smoothly. It’s clear he takes pride in his work and truly cares about customer satisfaction. It’s employees like Nolan who make a quick car wash feel like great customer service. Keep up the amazing work!
  • MT
    Macey Thomas
    Dec 15, 2025
    5.0
    Have had many many great experiences at Tommy’s car wash. Love how clean it gets my car and was especially impressed and grateful for the customer service and help of Azah today! So grateful for her kindness! Will definitely be back!
  • MB
    Monica Bell
    Dec 14, 2025
    5.0
    I was there yesterday,Don (an employee) came out from his work station in -10degree weather to help me out. Finally someplace with Good customer service.

Frequently Asked Questions About Tommy's Express® Car Wash

What are Tommy's Express® Car Wash's operating hours?

Tommy's Express® Car Wash in Bloomington, MN, is open daily from 7:00 AM to 9:00 PM.

What types of payment does Tommy's Express® Car Wash accept?

They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.