Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
I brought my vehicle in for repairs and was promised my vehicle would be back in pre accident condition. That didn't happen. I was promised a timely repair. The repair process started on Nov 19th and was just completed, although not satisfactory (February 12th). I was promised a credit and a gas card for time lost and inefficient ordering of parts. That never happened. Just an example of some of the parts mistakes...
Ordered chrome parts instead of smoked chrome.
Ordered two left side grill pieces instead of one for each side.
That is just a couple examples. At one point the service advisor said "your truck will be done tomorrow unless the building burns down". The building didn't burn down and my truck still wasn't done. I was promised a call from the regional manager Scott... No call ever happened. all in all it was not a great experience!!!
the following is a response to Gerbers post. You were able to call me while my truck was in there and contacted me when payment was due. Scott has my cell number. I would rather not post my cell on this review. I will patiently wait for a call, But it seems like the same old poor customer service that I received when my truck was attempting to be repaired. BTW - I asked for Scotts number so that I could initiate contact with Scott. Rachael the manager said that she could not give me Scotts number.
JP
Jessica Piechowski
Feb 11, 2024
5.0
I had a great experience at Gerber collision in avon mn! They worked with my insurance and everything went smoothly! I am very satisfied!! 😊
Frequently Asked Questions About Gerber Collision & Glass
What types of repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
It is located at 430 County Road 50, Avon, MN 56310, United States.
What are the operating hours for Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Does Gerber Collision & Glass provide a warranty on their work?
Yes, they offer a Lifetime Guarantee on their collision auto body repairs for as long as you own your vehicle.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate by visiting their online estimate page at https://www.gerbercollision.com/online-repair-estimate.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
What are some nearby auto service businesses customers might consider around Gerber Collision & Glass?
Nearby options include Avon Body Shop and Service Center for auto body and glass repair, and Diamond Auto Glass for glass services and automotive parts.
Are there any nearby places where customers can relax or eat before or after their visit?
Yes, customers can visit Brudie's Pizza or Sam's Pizza Parlor for food, and Evie's Garden park for a relaxing outdoor experience nearby.
What lodging options are available close to Gerber Collision & Glass for out-of-town customers?
Nearby lodging includes AmeriVu Inn and Suites - Avon and Budget Host, both offering hotel and motel accommodations.
How can local customers use nearby facilities to simplify their visit to Gerber Collision & Glass?
Customers can use the nearby United States Postal Service for mailing needs or visit the nearby RockItCoin Bitcoin ATM for quick transactions when handling paperwork or payments.