Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.2
368 reviews
5 stars
261
4 stars
36
3 stars
9
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent wash quality, with many stating that vehicles often came out still dirty or with bugs remaining.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for poor service and lack of attention.
Membership Value
Several customers expressed dissatisfaction with the value of the membership, noting that the quality of service has declined and no longer justifies the cost.
Operational Issues
Frequent complaints about the lack of pre-wash services and inadequate staffing during busy times were noted, leading to longer wait times and poor wash results.
Employee Recognition
Specific employees, particularly Nikko and Eric, were highlighted positively for their exceptional service and work ethic.
- SMSusan MunsonSep 6, 20255.0Person helped me at board to make my choice. Very nice. Got all the bugs off my truck. Excellent.
- VCVictor ChristensenAug 29, 20255.0there people do a very good job of cleaning my car and they want you to come back again with a smile on their face
- TCTaylor ConnAug 28, 20252.0I do not like leaving bad reviews, but the customer service is really lacking. There is little to no pre-wash done by the staff, which is half of what you’re paying for. Vehicle comes out dirty. Would have cancelled my membership earlier had it been easier to cancel and not so cumbersome.
- BZBecca ZwonitzerAug 7, 20253.0I just don't understand why there cant be at least 1.5-2 car lengths (at a minimum) between the vehicles in the wash- having customers wait another 30 seconds to go through the wash surely wouldn't hurt your business or productivity, but it would prevent people getting rear ended and poor reviews
- MMMindy MarkusJul 29, 20255.0John and Randy are the best! Great customer service! I'm definitely happy with my monthly membership! ☺️
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash offers express car wash services, including free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 604 44th Ave W, Alexandria, MN 56308, USA.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Zips Car Wash offer an unlimited wash membership?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program with daily wash privileges at all locations.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts major credit and debit cards including American Express, Discover, MasterCard, Visa, and ZIPS gift cards. It is a cashless facility.
Are there any special holiday hours at Zips Car Wash?
Yes, the car wash is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25). On Christmas Eve and New Year's Eve it is open from 8:00 AM to 5:00 PM.
Is the vacuum service at Zips Car Wash free to use?
Yes, all car washes at Zips include free self-service vacuums for customer use.
What nearby dining options are available around Zips Car Wash?
Nearby dining options include Doolittles Woodfire Grill, Longtrees Woodfire Grill, KFC, Starbucks, Caribou Coffee, Arby's, Jimmy John's, and China Buffet.
Are there nearby retail and service stores where I can shop or get other services?
Yes, nearby are OfficeMax for office supplies, Harbor Freight for tools and equipment, AT&T Store and T-Mobile for mobile phone services, Sprint Store for electronics, and Claire's Walmart for fashion and beauty supplies.
Can I visit other amenities near Zips Car Wash during my visit?
Absolutely, near Zips Car Wash you can find amenities like the AmericInn by Wyndham Alexandria and Super 8 by Wyndham Alexandria MN for lodging, as well as Great Clips for hair care and Regal Nails for nail salon services.