Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Alexandria, MN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,123 reviews
5 stars
510
4 stars
281
3 stars
166
2 stars
51
1 star
115
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the facility, including bathrooms and showers, was generally clean, although some reported issues with specific showers being dirty or not cleaned in a timely manner.
Customer Service
Feedback on customer service was mixed; while some staff were praised for being friendly and helpful, others were criticized for being rude or unprofessional.
Facilities
Customers appreciated the availability of parking and amenities like showers and food options, but there were complaints about the cleanliness and maintenance of showers and the limited food availability.
Pricing Issues
Several reviews mentioned concerns about pricing discrepancies and perceived scams related to fuel and store items.
Noise Levels
Some customers expressed dissatisfaction with loud music playing at the gas station, which they found disruptive.
- KOKaren OwingsNov 10, 20254.0Nice and clean.
- MWMiles WatkinsOct 9, 20255.0The absolute best pilot I've ever been too!!! The maintenance guy ZACK IS BY FAR ONE OF THE FRIENDLIEST PEOPLE WORKING THERE ! A-100 place !!!
- BBBoltOct 2, 20255.0The overnight crew here (Lisa and I'm sorry but I forgot the guy's name) were some of the friendliest workers I've met at a travel stop and went above and beyond to help a woman in distress and even saved her from a trucker who wanted to "help" her but instead started reaching for her phone. Everyday heros who probably aren't being paid enough for what they do, but they genuinely care nonetheless. Thank you guys.
- DSdilbar singhSep 26, 20251.0Worst customer service, Just ruining driver's morning, jake was so rude and unhelpful.
- DRDave RikkeSep 4, 20251.0No RV dump
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities are available at the Pilot Travel Center in Alexandria, MN?
The Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
What are the opening hours of the Pilot Travel Center in Alexandria?
The Pilot Travel Center is open 24 hours a day, 7 days a week including holidays.
Does the Alexandria Pilot Travel Center offer showers and how much do they cost?
Showers are available at locations including this one; prices vary by location, so please contact the store directly for current rates.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers are available for purchase by anyone at the Pilot Travel Center.
What payment methods are accepted at the Pilot Travel Center in Alexandria?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Are there overnight parking options at the Pilot Travel Center in Alexandria?
Overnight parking is available; for specific rules, please contact the store directly.
What nearby public transportation options are available near the Pilot Travel Center in Alexandria?
The Greyhound Bus Stop and Jefferson Lines bus services are located nearby, providing convenient transit access.
What dining options are near the Pilot Travel Center in Alexandria?
Nearby dining includes Subway sandwich shop, ideal for a quick meal before or after your visit to the travel center.
Where can I find automotive or truck repair services near the Pilot Travel Center?
Dan's Diesel Towing and Repair, offering truck repair and tire services, is located nearby for your vehicle needs.
Is there a CAT scale available at or near the Pilot Travel Center?
Yes, a CAT Scale is available at this location to assist professional drivers with vehicle weight checks.