Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
157 reviews
5 stars
123
4 stars
5
3 stars2
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by technicians, highlighting good communication and responsiveness.
Timeliness
Several reviews noted punctuality and efficiency, with many customers appreciating quick service and minimal wait times.
Quality of Work
Overall, customers expressed satisfaction with the quality of windshield replacements and repairs, often mentioning the thoroughness and professionalism of the technicians.
Communication Issues
Some customers reported problems with communication, including missed appointments and lack of follow-up, which negatively impacted their experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding appointment cancellations and customer support, indicating inconsistency in service.
- KBKaitlyn BarkelDec 22, 20255.0They had great communication. It took the exact amount of time that Gaven said.
- KHKristen Van HoosenDec 19, 20255.0Was able to get my broken windshield replaced less than 24hours of when I called to file my claim, had a rep schedule my appointment, and get my windshield replaced - very impressed, highly recommend.
- EPEmily PhamDec 14, 20255.0Wonderful experience. It was fast and they come out to you. My car was a ‘05. The team was super accommodating since the start of the process. The tech was super nice and professional.we had a few hiccups during my process (weather/ no coverage) he accommodated and accomplished it around all the hiccups. Thank you for a great first time experience from the booking, the follow up , the tech, the service.
- CSCarrie SlagterDec 10, 20255.0Had an appointment for them to come to my house, but there was ice on the ground so he wasn't able to do anything. (Which I understand). But instead of just saying I'd have to reschedule and be on his way, he called the Zeeland shop and was able to get me in there right away. I really appreciated him doing that so I wouldn't have to wait to get it fixed.
- AMAlbert MaynardDec 9, 20255.0I needed my windshield replaced and these guys did a great job! They were very friendly and kept in contact on the day of installation. The windshield looked great!
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in Zeeland, MI?
Safelite AutoGlass is open every day from 8:00 AM to 5:00 PM.
Where is Safelite AutoGlass located in Zeeland, MI?
Safelite AutoGlass is located at 11135 Chicago Drive, Zeeland, MI 49464, USA.
What services does Safelite AutoGlass offer?
Safelite AutoGlass provides auto glass repair and replacement, windshield repair, and related automotive repair services.
Does Safelite AutoGlass require appointments for service?
Yes, appointments are required to receive service at Safelite AutoGlass.
What languages are spoken at Safelite AutoGlass in Zeeland?
The staff at Safelite AutoGlass speak English and Spanish.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Safelite AutoGlass provide on-site services and online estimates?
Yes, Safelite AutoGlass offers on-site services and provides online estimates for customer convenience.
What nearby auto repair and parts stores are close to Safelite AutoGlass?
Nearby automotive options include Advantage Auto & Truck Accessories, Precision Collision Alignment and Brakes, and Van Dam Auto Sales, which can be visited for additional auto parts, repairs, or truck services.
Are there nearby dining options close to Safelite AutoGlass?
Yes, nearby restaurants include Jet's Pizza, Egg Roll Express, and El Paraiso for Italian, Chinese, and Mexican cuisine respectively, ideal for grabbing a meal before or after your visit.
What other local businesses are near Safelite AutoGlass that might interest customers?
Customers might also explore Youth for Christ Store & Donation Center for thrift shopping, Express Island for convenience and liquor store needs, and Graphix Signs and Embroidery for printing and graphic design services nearby.