Advance Auto Parts

4.4
208 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11 W Washington Ave in Zeeland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11 W Washington Ave, Zeeland, MI
49464, United States

Hours

Reviews

4.4
208 reviews
5 stars
136
4 stars
41
3 stars
18
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised specific employees like Jesse and Dillon for their helpfulness and knowledge, others reported rude or uninterested service from some staff.

Knowledgeable Staff

Several reviews highlighted the staff's expertise and ability to assist customers in finding the right parts and diagnosing issues.

Store Environment

The store is generally described as clean and well-stocked, with a friendly atmosphere, although some customers noted issues with employee interactions.

Pricing Concerns

Customers expressed concerns about high prices, although some felt the prices were reasonable for the service provided.
  • SE
    Skylar Elzinga
    4 days ago
    4.0
    I went here to get new wipers for my car. The store doesn’t have internet. I wouldn’t care, except to look up what your car needs, you need to scan a barcode on the shelf. That’s rather annoying. After looking like a lost puppy for 5 minutes, an employee helps me out. I came here because I was told they’ll install the wipers for me, (which they did have signs saying this) but I had to ask for them to do it. It’s more on the expensive side, but I guess that’s what you get for installation included.
  • DF
    Daniel Fey
    Dec 10, 2025
    1.0
    Poor customer service. The customer service associates were not helpful and appeared uninterested in being at the store.
  • JU
    Jim Utrup
    Dec 7, 2025
    4.0
    Always a great store Helpful people who are also knowledgeable.
  • DS
    Darci Smith
    Dec 3, 2025
    5.0
    Jesse went above and beyond to helping me. I was short on my payment and he stepped up and paid my remaining balance!
  • CD
    Charlie Dyer
    Nov 3, 2025
    5.0
    Jesse has always been extremely helpful in finding parts and products I need.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*