Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ypsilanti, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ypsilanti location today.
Location
Hours
Reviews
4.0
478 reviews
5 stars
299
4 stars
56
3 stars
31
2 stars
10
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to assist, with specific mentions of employees like Michele, Josh, and Ben.
Vehicle Cleanliness
Feedback was mixed regarding vehicle cleanliness, with some customers reporting dirty cars and poor detailing, while others noted clean and well-maintained vehicles.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite prior bookings, leading to frustration and disappointment.
Overall Experience
While many customers had positive experiences and expressed loyalty to the location, there were notable complaints about inconsistent service and vehicle conditions.
- SGsoldier GeronimoJan 2, 20265.0Michele Crissman has been a great help in making the rental process smooth. In the past years, Michele has never fall short of making sure you get a good deal and first class customer experience...from renting for personal use to renting for a group, it's been an A++. She deserves a raise and a promotion. I will always rent from Enterprise on E Michigan Ave, Ypsilanti. Representing the Enterprise brand in a grand way.
- RLRon LochockiDec 17, 20255.0Terrific customer service from Meredith and Michelle.
- DCD CampDec 9, 20255.0Josh and the rest of the team are outstanding associates of Enterprise. They represent the Company with the highest level professionalism. Once you walk in the door they greet you with kindness, so the atmosphere warm and welcoming. While waiting to be attended to, I see how they service their customers with great care and professionalism. Every single time I need a rent a vehicle, Enterprise (Ypsilanti, MI; Mich Ave.) is the place I go. Without fail, the service is 5 STAR, and they make sure you get the vehicle that you're looking for at a good rate. I've been in the Client service industry for over 20 years, and I can certainly declare good service when I see it. Enterprise- Ypsilanti. Keep up the great work Team. You represent yourselves and the Company extremely well. You also show the highest level of Professionalism with a smile, and this is what maintain and increase your customer base. As for me...I'm a lifetime customer with Enterprise, because of the level of service that you provide. I be sure to refer anyone that's looking to rent a vehicle to stop by your location. Keep up the good work and may God richly bless you and your success. All the Best! Pastor Don Campbell
- SSSubwayFan65Nov 30, 20255.0Enterprise is #1
- JMJonni MarmionNov 26, 20255.0Enterprise in Ypsilanti has great line up of cars and super friendly staff. I would refer family and friends here. I had a great rental experience.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Ypsilanti, MI?
Enterprise Rent-A-Car is located at 320 E Michigan Ave, Ypsilanti, MI 48198.
What are the operating hours of Enterprise Rent-A-Car in Ypsilanti?
Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Ypsilanti?
You can rent a wide range of vehicles including cars, vans, luxury cars, and auto rentals at Enterprise in Ypsilanti.
Does Enterprise Rent-A-Car in Ypsilanti offer airport pickup services?
Yes, airport pickup services are available at Enterprise Rent-A-Car in Ypsilanti.
What payment options are accepted at Enterprise Rent-A-Car in Ypsilanti?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I reserve a rental car online for the Ypsilanti location?
Yes, you can reserve your rental car online through their reservation website at enterprise.com.
Are there any discounts offered at Enterprise Rent-A-Car in Ypsilanti?
Enterprise Rent-A-Car offers discounts for active military members.
What are some nearby places where I can eat before or after renting a car?
Nearby dining options include Bomber Restaurant, El Castillo Restaurante - Tacos Del Castillo, and Luca's Coney Island for American and Mexican cuisine.
Where can I find mobile phone services near Enterprise Rent-A-Car in Ypsilanti?
The Metro by T-Mobile store is nearby, providing mobile phone services for your convenience.
Are there any automotive-related services near Enterprise Rent-A-Car in Ypsilanti?
Yes, nearby automotive services include Auto Value, Midas Ypsilanti for tire services, and a local Car Wash for vehicle cleaning and maintenance.